Agency drivers blacklist-

I would also like to mention that as yet nobody from this site has contacted de Poel directly to assertion further information on add. Please do, as only by being truly informed are we all able to ask pertinent and accurate questions

Both the TruckNet UK news team leader and myself have had long conversations with one of de Poel managers… :open_mouth: :open_mouth: :open_mouth: :open_mouth: perhaps communication within de Poel is not as good as it should be :wink:

We are not member s of the REC and are not an agency

But the DTI are of the opinion that you are acting as an employment business ,

One of the points/questions that you seem to have overlooked :unamused: :unamused:

Rikki-UK:
Both the TruckNet UK news team leader and myself have had long conversations with one of de Poel managers… :open_mouth: :open_mouth: :open_mouth: :open_mouth: perhaps communication within de Poel is not as good as it should be :wink:

Yep I can confirm that I have spoken to members of de Poel staff on no less then 3 separate occasions in relation to this thread.

de Poel:
No de Poel do not support agencies who breech the REC’s code of conduct

Rikki-UK ( copied from the REC code of conduct):
(2) Without prejudice to the generality of paragraph (1), an agency shall not disclose information relating to a work-seeker to any current employer of that work-seeker without that work-seeker’s prior consent, which has not by the time of such disclosure been withdrawn, and shall not make the provision of any services to that work-seeker conditional upon such consent being given or not withdrawn.

de Poel:
No this would not make him unemployable to any other agency or indeed the agency that he is registering with. Some de Poel clients may however stipulate that they will not wish to utilise a driver without his records being added to add. In the case of multi site clients this will enable them to see records only where a driver has worked at that clients other locations. This will save on both client and driver time as the need for repetition of training, assessment and documentation will be removed.

There is a definate conflict here between the REC code of conduct, and the withdrawal of offers of assignment to drivers who do not wish to be on de Poels database.

de Poel:
We would therefore not look to work with any companies with a less than 100% honest approach.

so if an agency refuses an assignement to a driver because they refuse to allow their details on your database de Poels will remove that agencies access to the system??.. :open_mouth: :open_mouth: :open_mouth: :open_mouth:

I think that a certain phrase including pigs and flying is relevant here :smiley: :smiley:

smcaul:

De Poel:
Integrity. Users will only be able to amend a record if within normal circumstances they have the right to amend that information as an express part of the duties they perform. For instance a manager who is authorised to record incidents that occur within their workplace, or their jurisdiction, as a normal part of their duties, such as accidents, will be the only level of user who can amend such records within the application.

Who decides if they would normally have those rights? Is it you or the agency signed up to the system? who is policing the agency’s use of it. and how?

I say yet again, before any information is entered onto a system such as this the default should be that the person in question has the right to veto such information being put on, it should not be the default that the information is avaliable first and then the driver has to request to look at the informaton, then make a formal request for it to be removed (which by your own admission it wont, just archived), Who has access to the revoked information? This info could still count against drivers if it fell into the wrong hands, If an employer was looking at 2 drivers and one had information showing as being revoked then the likelyhood is the employer would go for the other driver.

Your answers just raise more questions about the whole integrity of the system and how it can be used maliciously very easily without the driver having any knowledge.

As soon as any information is ammended or entered then that is the point letters showing all current and intended future information should be sent to the driver to verify. But I suspect this would make the system un-profitable.

De Poel seem to have completley missed the above questions, but I’m sure it was just an oversight, Such an open and honest company would never think to avoid such questions surly■■?

can name at least 3 transport offices where the passwords for the system are securely held on bright yellow post it notes stuck to the monitor

Just to clarify… I did not mean access passwords to the de Poel system, I was pointing out that many passwords are held in easily accessable places… there is no guarentee that the passwords to de Poels system wont be held in the same way

smcaul:
Such an open and honest company would never think to avoid such questions surly■■?

de Poel:
It is not my intention to continue any further discussions within this forum due to time constraints. Should any individuals have further questions, I will respond to any, which I receive in writing to:

I cannot see the time difference being that much between reading and replying to e-mails and posting the replies PUBLICALLY on here…

Unless of course the reason is de Poel can see that there is a large amount of unease with the whole idea amongst drivers, and are trying to play the whole problem down…

At no point have we been in breech of DPA. Agencies add drivers to add and both de Poel and the driver’s agency notify the driver that he/she has been added

After the dirty deed has been done :open_mouth: :open_mouth: :open_mouth: :open_mouth:

Why will you NOT answer this simple questions ■■?

Why wont de Poel withold ALL information submitted until they have recieved written confirmation from the driver that they freely agree to have their details added…

and

Why wont de Poel ensure that all drivers are fully aware of the implications of being added to this database by supplying a information sheet to them… and witholding all entered data until de Poel have recieved a signed form that the information sheet has been read and understood by the driver

Both the above done by de Poel INDEPENDANTLY OF THE AGENCY

it not rocket science you know!!! :open_mouth: :wink:

de Poel:
What if you are not currently driving for an agency & / or in the past have driven for several / many different agencies?
This puts the emphasis back onto the driver to either pay £10 or spend a lot of time checking with past agencies

A- If you have not been informed that you are on the add system then you are not. It would be impossible for you to have been so without notification from either de Poel or a user of the system.

de Poel:
Agencies add drivers to add and both de Poel and the driver’s agency notify the driver that he/she has been added.

So which one is it■■?

yet another point where de Poel contradict themselves…
:open_mouth:
and you want us to have faith in the way you run this database :open_mouth: :open_mouth:

No of course not de Poel is an open and honest company and has pride in itself as such

It is not my intention to continue any further discussions within this forum

No Comment!!! :wink: :wink: :wink: :wink:

Unfortunately this is not practicable as too many access points would be required within the system. Like any personnel file the driver does have access rights under the DPA.

That would be by paying de Poel £10… (or is it £25 :wink: :smiley: )…

Nice work, easy money if you can get it :unamused: :unamused: :unamused: :unamused:

de Poel Director:
"How does de Poel stop individuals who don’t see eye to eye with drivers from entering negative information about them?
· A- There is no free text field within the system and all accident information must be authorised by a client’s senior management. "

There does not need to be a free text field, a drop down box can be filled in incorrectly just as easy, if not easier then a free text field. It is also easier to make mistakes on a drop down box.

What if the incident falls outside of the options offerd? Do they just click on the nearest fitting description which will then be wrong?? Not a very accurate way to hold data is it?

de Poel Director:

  1. Will you remove from your database any driver who no longer works for any agency serving a client of yours?

A — No unless requested by the driver. We would not know that they had ceased employment.

Did you not say in an earlier post that “reminders” are sent via your system for the driver info to be updated? would this then not show that a driver had left and therefore the information should be removed? Which way is it?

Not a very accurate system is it if it does not know when the driver had left? And you are trying to convince us this system is worthwhile?? I remain firmly unconvinced by both the system and De Poel.

I would also like to mention that as yet nobody from this site has contacted de Poel directly to assertion further information on add. Please do, as only by being truly informed are we all able to ask pertinent and accurate questions

I would also like to mention… the TruckNet UK phone number, postal address and e-mail address is freely available from the contact page of this site… :open_mouth: :wink:

de Poel is making money from drivers, TruckNet UK does not, if you wished to talk to me or one of our staff at least you could pay for the call/postage stamp/bandwidth !!! :wink: :wink: :open_mouth: :sunglasses: :sunglasses:

As de Poel no longer seem willing to address drivers worries about this database, there is a danger that this thread will "slip off the front page of the forum… therefore I will make it a “sticky” so all new visitors see it and can make informed decisions about which agencies they choose to work for …
It is also directly linked from a banner on the TruckNet UK front page….

Rikki-UK:
As de Poel no longer seem willing to address drivers worries about this database, there is a danger that this thread will "slip off the front page of the forum… therefore I will make it a “sticky” so all new visitors see it and can make informed decisions about which agencies they choose to work for …
It is also directly linked from a banner on the TruckNet UK front page….

Excellent idea Rikki

:open_mouth: whilst i applaud depoels attempts to dig themselves out of the ever growing chasm that is currently engulfing them
the fact remains this database is only as good as the people who enter the information ,AGENCIES
nothing else to say[ :open_mouth: :open_mouth: :open_mouth:

de Poel Director:
There can be no guarantees that the senior management would even know as all it needs is an individual to have the logon details to be able to make an entry. However they appear to have addressed this by allowing the driver the opportunity to contest it.

A- Yes, there are guarantees. The system does not allow junior staff members to enter such information.

de Poel Director:
I can name at least 3 transport offices where the passwords for the system are securely held on bright yellow post it notes stuck to the monitor

A- We believe this to be inaccurate. However please feel free to contact me directly with their details and I will have them removed from the system until such time as there security improves. If this where the case no records are viewable without the presence of the drier in question anyway.

ROFLMAO. I wouln’t trust you with the security of the Gents Loo. Junior Staff WILL manage to get access to the system using their bosses logon. This is even more likely to happen in a small office with a couple of staff in…like my agency branch.

And how are records not viewable without the driver present? Is there some system in place that requires the driver to enter his/her login details which don’t actually exist because you’ve commented that your IT staff are morons and incapable of setting up such a simple system?

I am seriously concerned about the faith you are placing in your customers in regards to abuse of the system.

Here’s a bit of a lesson for you…

http://www.windowsecurity.com/articles/Passwords_Network_Security.html

Password Vulnerabilities

The big vulnerability of passwords lies in their nature. There are several different ways that a person can “prove” his/her identity:

  • Providing something they know (the password)
  • Providing something they have in their possession (such as a card)
  • Providing something they are (a physiological characteristic such as a fingerprint)
  • Providing something they do (such as speaking for voice pattern analysis)

Because the password is something you know, that knowledge can be gained in different ways. Unlike with a key to a lock, which is a physical object, an intruder doesn’t have to take the password away from its owner in order to have it himself. Instead, he can get it in one of several ways (without the owner ever knowing). For example:

  • Exploitation of weak passwords: Left to their own devices, users often choose “easy” passwords — ones that they can remember without much trouble. This means they use a word, phrase or number that has special meaning to them, such as their spouse’s name, their birthday or social security number. An intruder who knows something about the user may be able to guess the password. Use of any word that is in the dictionary creates vulnerability, because “brute force” methods (trying one password after another until you hit the right one) and “dictionary” attacks can crack them.
  • Exploitation of user behavior: If the password is more complex and non-intuitive (a random combination of letters and numbers), the user may have trouble remembering it, and this may lead to writing it down — often keeping it in a prominent place such as the top desk drawer or even on a sticky note stuck to the monitor. Users may also share their passwords with other users in an informal work environment. Even when users exercise reasonable diligence, hackers can often use “social engineering” to persuade users to divulge their passwords by posing as tech support or administrative staff.
  • Capture of credentials in transit: Even when strong passwords are used and users keep the passwords to themselves, savvy intruders may be able to capture the credentials when they are sent across the network if sufficient security measures aren’t in place to prevent this.

Because there are so many ways for an unauthorized person with a little technical knowledge and/or people skill to learn the passwords of legitimate users, it is very important that organizations launch a multi-faceted defense against password breach. That begins with mandating that only secure passwords be used.

Conor, I guess your also aware that there is password finding software available which requires no real technical knowledge, just put the disk in the CDR and click ‘Run’

I do not have it but I have seen it used by one of our IT guys at work.

I would like to reply to a certain post by this de.poel agency,in that they say no one has asked questions of them , well I have sent them a mail
with the use of the modern PC but they have not bothered to reply, it,s
possible that because of the way the e-mail was worded that they took offence, at the use of the Queens english and the fact that some one has
stated quite clearly in the written word what he ( me) expects this firm
to do in regards as to any possible DATA they might have or may some
how in the future come into their system , I DO NOT GIVE-AND WILL NEVER IN THE FUTURE WISH ANY OF MY PERSONAL DATA TO BE
HELD;STORED; COLLECTED IN WHAT EVER FORM BY THIS COMPANY-
AND IF THIS DIRECTIVE IS NOT ADHERED TO THEN SUITABLE
ACTION WILL BE INITIALISED AND ACTED UPON: funny but they do
not wish to present their case up front or they might have proposed
a open debatte either in the medium of the television or at the
Biggest Trucker gathering at Peterbourgh where upon all persons
would be able to put the pro,s and con,s about this unfortunate
and I belive obnoxious, unforgivable,unpopular, proposal of the firm
de.poel, as it is causeing unrest and making people think twice with
whom they wish to allow the use of their quailified workmannship as
a heavy goods driver when working ,