Janos:
The scenario about trucks being given a facelift for sale, applies to any used sale really.
Janos
So if you knew that already, why weren’t you prepared to get done over and took basic precautions and gave the truck a good going over. Pair of overalls, a torch and use of the sellers inspection pit is a must.
Janos:
When that facelift is done by a reputable dealer and involves some underhand and dubiously legal actions, then that begs the questions that were originally asked in first post.
Janos
Lets be brutally frank here, if its a very large outfit with masses of staff, theres a good chance the ■■■ don’t even know where the elbow is, never mind what it is doing. The bigger they are, the less of a toss they give.
A second hand truck will be put into the workshop with a budget to turn it round for the forecourt. If it goes in as a dog, but comes out looking like a duck, shining like a duck, quacking like a duck, then it is a duck as far as a salesman is concerened regardless of its appetite for bones, so buying second hand its buyer beware!
Janos:
The scenario about trucks being given a facelift for sale, applies to any used sale really.
Janos
So if you knew that already, why weren’t you prepared to get done over and took basic precautions and gave the truck a good going over. Pair of overalls, a torch and use of the sellers inspection pit is a must.
Janos:
When that facelift is done by a reputable dealer and involves some underhand and dubiously legal actions, then that begs the questions that were originally asked in first post.
Janos
Lets be brutally frank here, if its a very large outfit with masses of staff, theres a good chance the ■■■ don’t even know where the elbow is, never mind what it is doing. The bigger they are, the less of a toss they give.
A second hand truck will be put into the workshop with a budget to turn it round for the forecourt. If it goes in as a dog, but comes out looking like a duck, shining like a duck, quacking like a duck, then it is a duck as far as a salesman is concerened regardless of its appetite for bones, so buying second hand its buyer beware!
you can’t say things like that Big Joe
do you not know who you are talking to?
he has got 25 years experience, and knows exactly what he is doing
we are all supposed to agree with him, and feel sorry for him because the retards at the overly expensive pile of scrap truck dealer ripped him off
But I dont recall seeing anywhere how the truck was sold; was it sold with some sort of warranty or was it sold as seen. And as I believe can be found from the front of a log book, the words “let the buyer beware” should never be under estimated.
Irrespective, I would be appalled to purchase a truck from a Scania delaer only to find rims in that condition…
shirtbox2003:
whenever you buy anything over £100 always use a credit card,even if you only pay part of the bill use the card for this part.you are then protected under the consumer acts.this means that if anything is wrong with what you bought,trucks included you have the right to claim repair or replacement from the credit card supplier if you cannot get satisfaction from the seller.you will have to pay for an independent inspection of the goods but this is recoverable.you will have to wait a while but normally the supplier doesn’t respond so the credit card people will give a full refund.even if the supplier contests the claim there is another part of the consumer protection act that can be applied. so do not forget! use the credit card you will not regret it!regards,jack preston.
So if he paid say £1k on credit card, are you suggesting that he would obtain cover for the whole value of the truck irrespective of how the balance was paid?
cliffystephens:
had to have had a warranty on it for the money he paid for it …but it wouldn’t last for ever…still find it strange wheels were not split in 12 months…
Fair point about the warranty…in that case then, he surely has every reason to complain to Scania. I always thought that once trucks get to a certain age, it’s a case of a one way ticket to the docks for sunnier climes.
I guess that if the brakes on the rear axle were okay and it did not warrant taking the rear wheels off then it is a case of why bother.
Why bother? That is the point isn’t it, he didn’t bother and look at the results!
You could buy a hundred lorries and tear them down into pieces without finding a similar problem, but on the hundred and first…
Now I have learned a lot over my years in the industry and I believe it is my duty to pass on that knowledge, that’s how I learned it after all, so although it may appear that I’m gloating or being condescending, I’m actually trying to help.
When buying a used truck there are certain steps you must take to minimise the risk of ending up with a hound.
The first thing is to pick a truck that has just come in, once the dealer gets it in the workshop you lose the ability to see the true condition of the truck as they will tart it up and mask over things that will tell you a great deal.
When a truck comes in you should do an oil sample, most of the problems you get with new lorries will be something to do with the emissions ■■■■■■■■ and an oil sample will reveal quite a lot.
Get a full ECU download, this will tell you lifetime mpg, harsh braking events etc and will reveal how the truck has been driven.
Do a thorough inspection of the braking system and suspension, this will tell you how the truck has been maintained.
Things like tyres, paint etc can all be changed at little cost, so they are unimportant, it’s the core of the truck that is important and you need to know as much as you can about it.
You never know, the alleged actions of the Scania dealer may have appalled HQ sufficiently they offer recompense. But I would agree that waiting for a year or whatever the time frame was to elapse is not best practice. I would certainly make my feeling known.
Ok well I must be only one who finds the OPs ‘Im better than you, I’m brilliant, You’re all total idiots’ condescending attitude funny then. So sorry, I’ll leave you all to your bickering. Have a nice evening.
P.s I’m happy with my first career so far. And if I ever do choose a second it wont be comedy. You’ve been misinformed…
it might not be the fault of the dealer as such but the paint shop who painted the truck, most likley the dealer will have looked at the truck and fixed the worst bits before it’s went too the painters and the painters have swapped at least 2 decent rims with two knackerd ones (i know this happens as my cousin used too paint trucks for a living and he said wot some did too boost there pay) and as the op said the 2nd axle tyres were on the front axle but still doesnt excuse what was missed on what is virtually a daily walk round check
switchlogic:
Ok well I must be only one who finds the OPs ‘Im better than you, I’m brilliant, You’re all total idiots’ condescending attitude funny then. So sorry, I’ll leave you all to your bickering. Have a nice evening.
Where did I say I was better than anybody else? It is perfectly acceptable to believe you can walk into a main dealer and buy a truck and put it straight to work, without having to worry about its safety. Others on here believe you should take it away and then strip it down. They are entitled to their opinion, as are you. Although I find people like you, who only post patronising comments, rather than some relevant comment, a bit sad…but I guess you know you are already.
But you fancy a competition as to who has contributed most to this forum? You come on here having not contributed an ounce to any other topic and all you want is a load of yes men agreeing with you. If you contributed to the forum you may have got that. But you don’t. You come on here slagging people off left right and centre for giving you honest views as to what they think. Then have the audacity to say you don’t post because its too negative on here, after being the most negative poster Ive seen in a long while. Why did I not contribute in a constructive relevant way? Because I think you’re a bolshie bulls**t*r who doesn’t warrant it, that’s why.
Someone is sad yes, and its not me. But you didn’t know that did you, because you clearly have zero self awareness.
Top tip, have a look through someone’s posts before making yourself look like an arse. Knowledge is power and all that.
switchlogic:
Ok well I must be only one who finds the OPs ‘Im better than you, I’m brilliant, You’re all total idiots’ condescending attitude funny then. So sorry, I’ll leave you all to your bickering. Have a nice evening.
P.s I’m happy with my first career so far. And if I ever do choose a second it wont be comedy. You’ve been misinformed…
Oh, now I get it
You need to work on the sarcasm though, any thread with replies by Shuttlespanker will be a master class in the art, so you need to raise your game
Well to be fair, there is a bit of bickering going on in this thread isn’t there lads.
To be honest trying to get recompense a year after the sale, you’re on a hiding to nowhere.
You could try warning the dealer that their paint shop maybe swapping wheels out if that is what’s happened but I’d just chalk this aggro up and move on as lesson learned (it happens occasionally to the best of us), if you’re not spending money with them currently then you have no leverage. Just write a letter to them & copy Scania HQ & forget about it.
What is as worrying as has been said is that this wasn’t noticed in so many of your “safety” inspections.
It’s just a tick box exercise at many places, it can be a shock if blokes actually actively maintain the truck, I’ve had experience of this recently, a lot of places are just flippin’ useless.
There has been some fair comment too. It is fair to say that after twelve months it may be difficult to get some recompense, but the only reason the d/axle wheels have not been split is because inspecting dealer has not seen fit to do that over the past year. Like I said, it would of passed MOT with original d/axle tyres, so nobody would of been any the wiser. Until maybe the wheels actually loosened of their own accord. Which begs the question that if the dealer has inspected it every twelve weeks, over the past year,and it could of passed two MOT’s in this condition, why do so many feel that I am solely responsible? Even though by law I am ultimately responsible, I have been let down by Scania and VOSA. I pay good money for a maintenance contract so I can concentrate on work and not worry about condition of truck. Which has worked well until now.
switchlogic:
You come on here having not contributed an ounce to any other topic and all you want is a load of yes men agreeing with you. If you contributed to the forum you may have got that.
Everybody has to start somewhere. I never realised I had to earn the right to ask a question. Responses to original question, with a few enlightened exceptions, have been like yours, dripping with sarcasm and stupidity, and like I said, I would not let you say it to my face so I am not going to let you do it here without response.
Janos:
Everybody has to start somewhere. I never realised I had to earn the right to ask a question. Responses to original question, with a few enlightened exceptions, have been like yours, dripping with sarcasm and stupidity, and like I said, I would not let you say it to my face so I am not going to let you do it here without response.
Janos
No, you clearly didn’t. You want the forum to help you out yet yet you don’t contribute to it. Let me guess you were gonna come here, get the answers you wanted, then toddle off never to post again? Heres another top tip since you are a forum novice, forums are rough and tumble places and you often get the response you deserve, and you got that. Chalk it down to experience rather than being pompous and throwing insults around. Everyone who contributes to this forum has been burnt by a thread at some point. As far as I can see mine has been the exception, all the other posts that weren’t to your taste seemed reasonable to me, and I agreed with them. Just because you don’t agree with a post doesn’t make it stupid. You wanted opinions, you got them. Mostly saying sack your mechanic. And don’t trust a salesman. If you don’t like that advice, tough. Go somewhere else looking for yes men.
P.s I drove a brand new dealer maintained Scania from 2010 to 2012. Dealers aren’t the holy grail. They are just a bunch of fitters working to a price. The amount of times my lorry came out of the dealer with faults I’d told them about was shocking. And covered in greasy marks. Scania dealers are no better or no worse than anyone and if I was in the market for a truck I wouldn’t trust a main dealer salesman as far as I could throw him. In fact I would probably go independent.
