Used Scania from dealership

[harry_monk]

Cold Up North:
A local guy has just taken 4 michelin drives off after cutting them, they had 2mm tread and he had only done a total of 80,000kms. He paid £520 each for them based on a magical mileage promise from the michelin rep. He has gone for bridgestones this time at £310 each. (295/60s)

Really? That’s terrible, I’ve done 150,000km on my uncut drive axle Continentals and they’ve still got 4-5 mm of tread on them, and that’s on maximum weight work on mostly hilly and twisty roads.The Hankooks on the other side have done around 130,000km and they’ve got 5-6 mm of tread still left on them.

[shuttlespanker]

Janos:
Low looking tyres is a subjective term. It does not mean worn out or illegal.

Shuttlespanker you know what to do with your hand and your hypothetical nonsense. Once again, I will say, I have every right to go into a main dealer of any marque and buy a truck and EXPECT to put that truck to work without a forensic examination, especially if it is just out the MOT station. Fact.

you wanted patronising, you got it, and you are still ■■■■■■■■, there is no pleasing some people

Janos:
If wheels were swapped prior to me receiving vehicle, and those wheels were not legal, then that is a crime. Fact.

the wheels would NOT have been swapped between YOU looking at the vehicle, and taking delivery of it FACT!!!

Janos:
As the operator, the wheels are my ultimate responsibility, and if they came off I would be liable. Fact.

correct me if i’m wrong, but, didn’t i tell you that earlier? FACT!!!

Janos:
I have been put in an untenable position by a reputable vehicle dealer. Fact.

obviously not that reputable

Janos:
If I had not changed wheels, vehicle would of still passed its MOT. Fact.

but, then in the case of ANY accident, it would have been YOU alone liable, because you knew of the issue at that time, and would have chosen to do nothing

Janos:
Would dealer have put new tyres all round before I agreed to sale. No. Fact.

correct

Janos:
Is it possible to miss a circumferential split on a tyre during walk around checks? Yes. Fact.

on a walk round, yes, but on a PMI, should be doubtful

Janos:
Am I going to give credence to the egotistical rubbish you post on this thread and reply again? No. Fact.

Janos:
Let me repeat the first point again, I am perfectly entitled to sign a maintenance contract and expect that work to be done and signed off as per VOSA requirements. It should not need me to then give it another inspection. The same goes for spending thirty five grand on a vehicle, I should expect that vehicle to be legal and ready for work, not to spend more time inspecting it again, apart from visual road operator inspections.

Janos

i totally agree with what you have said in the last part, which goes to prove what i also said earlier, you should be taking it up with the service desk from

Janos:
arguably the most prestigious truck dealer

to find out why they missed the issues that would NOT have met with VOSA requirements

and if you really meant what you said…

don’t let the door hit you in the ■■■ on your way out

and, if you are still billy bull crap, i have got one more thing to say to you

go take your overpriced pile of ■■■■■■ and shove it up your ■■■!!!

[janos]

Fair comment Baz. I took original problem with front tyre on the chin. Knew it would be a protracted process getting them to pay bill.

Elongated stud holes and rusty rims as you should know, on inner wheels do not affect handling, so when it is driven you would have no idea until wheels came off. The whole idea of thread was supposed to highlight devious actions by dealer, which in spite of front tyre issue was still a surprise to me.

Janos

[harry_monk]

Janos:
Elongated stud holes and rusty rims as you should know, on inner wheels do not affect handling, so when it is driven you would have no idea until wheels came off.

I agree. A Scania bought from a main dealer should never have elongated stud holes, no if’s, no buts.

Personally, I would never buy a Scania from anywhere, Scania seem to trade on the idea that because they were one of the better trucks on the road in the 1980’s, buyers will still go for them in the 2010’s, even in the 1980’s they had a reputation for very poor dealer support and I doubt that has improved since then.

[monarch_of_the_highway]

My questions to the forum are, have you experienced such cynical behaviour from your Scania dealer, and what further action should one take? Chat to VOSA?, see area manager of dealer, or just accept, and chalk it down to experience and a bit naivety on my part…which is hard to accept as an owner driver of over twenty years!
Basicly its happened again the questions here that Janos is asking seem quite reasnable so y is there so many shot down n flames replies the guy said he’s been an o/d for tweenty odd years so I guess he doesn’t need all the Driffle n your an idjiot routine you should of done this n done that its hard enuff being an o/d anyway so y dont we just stop all the ■■■■■■■■ n just stick to answering the questions that he has posted

[janos]

Thanks Harry and Monarch. It really is as simple as that.

Janos

[shuttlespanker]

monarch of the highway:
My questions to the forum are, have you experienced such cynical behaviour from your Scania dealer, and what further action should one take? Chat to VOSA?, see area manager of dealer, or just accept, and chalk it down to experience and a bit naivety on my part…which is hard to accept as an owner driver of over twenty years!
Basicly its happened again the questions here that Janos is asking seem quite reasnable so y is there so many shot down n flames replies the guy said he’s been an o/d for tweenty odd years so I guess he doesn’t need all the Driffle n your an idjiot routine you should of done this n done that its hard enuff being an o/d anyway so y dont we just stop all the ■■■■■■■■ n just stick to answering the questions that he has posted

we did, but, he doesn’t like the answers that he was given, and then he resorted to petty name calling

[mucker85]

Any chance of seeing these wheels?

[janos]

Finally worked out how to get pictures off phone. This thread has been good for something. Pictures attached of front tyre split and elongated stud holes and rims from d/axle.

Janos

[shirtbox2003]

whenever you buy anything over £100 always use a credit card,even if you only pay part of the bill use the card for this part.you are then protected under the consumer acts.this means that if anything is wrong with what you bought,trucks included you have the right to claim repair or replacement from the credit card supplier if you cannot get satisfaction from the seller.you will have to pay for an independent inspection of the goods but this is recoverable.you will have to wait a while but normally the supplier doesn’t respond so the credit card people will give a full refund.even if the supplier contests the claim there is another part of the consumer protection act that can be applied. so do not forget! use the credit card you will not regret it!regards,jack preston.

[newmercman]

How do we know the stud holes were elongated at the point of sale? It took a year before they were discovered!

A dealer is being slagged off for not noticing something that has also been missed on 8 six weekly PMIs by Janos’s mechanics!

[newmercman]

Also when the split on the tyre was discovered, why were the rear wheels not split to check for similar damage?

As I said in my first reply, the signs were there, you chose to overlook them. HTH

[moose]

Yes I will agree that the o/p has been ripped off, I suppose this is a lesson for those that don’t know what they are looking at, or those that don’t bother to look at all!
The fact is when you buy a used vehicles off dealers there’s no such thing as ‘sold as seen’ so you do have the right to take the thing back if it’s not fit for purpose
The problem is when you’ve had Stevie wonder doing the pmi’s for the last 12 months the wheels could have been changed at any time so your ■■■■■■■ in the wind!
Sorry if I hurt your feelings or for being blunt but the fact is I’m not used to working with operators that buy over price trucks that can’t tell if the wheels have been changed between doing a deal and taking delivery, never mind running the thing 12 months in a poor condition then trying to blame everyone else

Only this week I bumped into 2 o/d s frantically trying to find a serious air leek on a Volvo rigid, after much brake pumping and general messing about they still could not work out why it only leaked whilst the engine was revving, these 2 clever chaps do regularly walk round checks on new trucks, half the time they don’t know what they’re looking at though!

[newmercman]

One good thing about all this is that anybody who has read this thread will know to be extra careful when they inspect a used truck before parting with their hard earned.

That’s if they don’t choose to be dazzled by the shiny stuff.

There is a radio show host I listen to on a satellite radio trucking channel. His method of buying used trucks is to look for reasons not to buy them, when you find a truck that has no reasons, that’s the one you buy.

Far too many people buy stuff because it’s local, or has nice paint, or they like the seats etc.

[beetie]

newmercman:
If there is abnormal wear on a tyre then there is a problem that can be fixed somewhere.

If it is a 4x2 it will be either tracking, castor angle or wheel bearings, if the wear is on the shoulder (or both outer or inner shoulders) and it is feathered it will be out of alignment, if the wear is smooth it is wheel bearings out of adjustment. If the wear is on opposing shoulders it is castor angle.

If it is a 6/8x4 or tag axle then it could also be caused by the thrust angle, the axles should not be at 90deg to the chassis rails, this is so it runs true even with a camber on the road.

There is also the loose nut behind the wheel, excessive cornering speed murders front tyres, especially if one of those flid knobs is fitted to the steering wheel.

Agreed although the tramlines in the carriageway tend to do it bad on our 7.5’s

[harry_monk]

newmercman:
How do we know the stud holes were elongated at the point of sale? It took a year before they were discovered!

I’d be inclined to think that if the wheels were still moving on the studs when it was discovered, then the inside diameters of the stud holes would be bright metal rather than thick rust, so the elonngation must have been pre-existing the last time the wheel was torqued up.

[newmercman]

Good point Harry, but by not checking at or near to the time of purchase nobody will ever know.

If you see a nearly new lorry covered in fresh paint, there has to be a reason behind it, the dealer won’t throw an expensive paint job at a lorry unless it needs one.

Only two reasons for new paint that I can work out. One, the previous owner had a right lairy colour scheme or two, they’re trying to hide something.

I think it’s clear which of the two happened in this case.

[kr79]

A year down the line you are going to be really pushed to make a case wether it’s bought from a main dealer or some wide boy in a sheepskin coat.
Just shows you wether its a car or truck people pay a premium to have the reassurance of it been from a dealer but it’s still to a certain extent buyer beware.

[newmercman]

A main dealer will primarily sell trade ins, they do usually give lorries a pretty thorough inspection before putting them on the front.

However they will also take in a few dogs, if someone has just bought a new lorry and trades the old one in against it, the used department moves it on. If it’s a dog they will tart it up a bit, a set of wheel trims, some lights on the roof etc, in extreme cases, they paint them.

As a buyer of used trucks, you need to look a bit deeper if you want to buy what you want, if you don’t you will end up buying what they want to sell you.

I’ve been a truck salesman, albeit with new trucks, but believe me, some customers are their own worst enemy.

[janos]

Truck in question was bought at the end of contract hire term with local dealer. Most used late reg plate trucks from dealers are just out out of contract,and if they have a fairly low mileage then that is the best you can hope for. You can check through the service history and have the satisfaction of knowing the mileage is genuine. The other option is buying from independent truck seller where nothing is really certain, and where you get buttons for any trade in.
The scenario about trucks being given a facelift for sale, applies to any used sale really. When that facelift is done by a reputable dealer and involves some underhand and dubiously legal actions, then that begs the questions that were originally asked in first post.

Janos