Just sent this email to the top man at tesco (terry.leahy@tesco.com).
Mr Leahy,
You will have noticed the upset that Tesco has caused all suppliers’ drivers.
Due to one unfortunate incident and what looks to us all like an ill considered knee-jerk reaction, Tesco has alienated many hundreds of people and their families. Many of these people were faithful Tesco customers.
What I once saw as a general sense of goodwill between suppliers’ drivers and Tesco, has turned into a seething resentment in the faces of the drivers.
My wife and I used to spend an average of over £100 per week at our Tesco Extra in Peterborough, on groceries, electricals, clothing and other things. We also used Tesco.com. That’s getting on for £6000 per year. I know for a fact that some of my colleagues have stopped shopping there too. How many more in other companies? It’s not a case of cutting off our noses to spite our faces. We really no longer have any positive feelings towards Tesco.
Let’s consider why:
I have been delivering produce to Tesco Distribution Centres for nine years, and have always been allowed to rest in my vehicle. After an early morning drive, on arrival at my booking time (which is usually the early hours), I need to catch up on my sleep. That’s all I want to do. Not sit in a prison cell with other drivers.
What I’m getting now is, if I’m lucky, an hour or two standing waiting to be tipped, and then I’m put back on the road network more tired than before. Now THAT doesn’t seem like any kind of Health and Safety policy to me.
This is happening to hundreds of drivers. It’s quite frightening, isn’t it?
If, heaven forefend, a fatal accident occurs, involving one of these drivers, naturally people are going to ask questions. Why was this driver tired?
This is not the sort of press that Tesco wants. Lets all try to make sure it never happens.
There is no need for a driver to vacate his or her vehicle while being tipped. The Goods-in office has the keys. If a driver pulls off the bay on a red light with spare keys, then he should be dealt with severely. Meaning a life ban from the site or something similar. I’m sure you have been briefed on the mechanical alternatives, such as the red air line lock.
We have all been tarred with the same brush here. It’s not fair. We all have a job to do. Our working day doesn’t finish when we exit the gate. We need rest. We need to fit it in somewhere, especially now with the Working Time Directive making things more complicated.
Most of us professional drivers are quite used to being treated like second-class citizens, on the road and at RDCs. We’re thick skinned, we can cope with that. What’s happening here is something much more fundamental. This is affecting our mental and physical states. This isn’t safe.
Please give careful consideration to these issues. We all want to work safely, and be profitable. Tesco as well. I would like to be able to go back into my local Tesco store and start spending money again. I can’t do it right now.
I have enclosed an attachment containing some pictures from Chill 2 at Harlow. I think the drivers’ room and the “safe” walkways speak for themselves.
Thank you for your time and consideration. I hope to hear from you soon, and I hope that I have managed to convey adequately the feelings of myself and many others.
Kind Regards
Might wake them up…