cheersdrive:
Are the other drivers unloading at least part of the load while on break?
This is probably the issue!
Anyway like others have said DO NOT rush around you are asking for trouble…
Any times planned by office point shoes is just a guide in my book, i certainly wouldn’t be worrying about it. Takes as long as it takes
Don’t rush or you will drop a clanger… practice/experience speed the job up, nowt else 
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Remember that there is a shortage of drivers. Dont endanger yourself or any one else. More haste - less speed.
Roymondo:
TBH if you are taking 1 1/2 hours to tip 10 pallets (2 at a time on the tail-lift) and reload a similar amount of salvage, something isn’t working quite right. You’re talking about 5 or so return trips on the tail-lift and even at a leisurely 10 minutes per up/down trip, plus a few minutes either end to open up/button up it’s still only an hour.Difficult to say exactly what without seeing the entire process - what else is involved once you’ve got them to the ground?
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Good comment with an inside view, it does take extra time as I’m new to the job and must load-reload, check Google maps on the next store (entrance could be tricky, class1 into basement bays in city centres) + fill in paperwork, + must not mess up WTD hours.
Guess if I do same shops, I could cut considerably on time but hey ho. Will try to get thick skin about jokes on me with colleagues and ask more.
Will definitely ask managers who flagged me to demonstrate that required speed.
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MrWhiteGlasses:
Roymondo:
TBH if you are taking 1 1/2 hours to tip 10 pallets (2 at a time on the tail-lift) and reload a similar amount of salvage, something isn’t working quite right. You’re talking about 5 or so return trips on the tail-lift and even at a leisurely 10 minutes per up/down trip, plus a few minutes either end to open up/button up it’s still only an hour.Difficult to say exactly what without seeing the entire process - what else is involved once you’ve got them to the ground?
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Good comment with an inside view, it does take extra time as I’m new to the job and must load-reload, check Google maps on the next store (entrance could be tricky, class1 into basement bays in city centres) + fill in paperwork, + must not mess up WTD hours.
Guess if I do same shops, I could cut considerably on time but hey ho. Will try to get thick skin about jokes on me with colleagues and ask more.
Will definitely ask managers who flagged me to demonstrate that required speed.
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Gotta love the culture that some places have. “Oh, that guy is so slow, unlike us who always smash our deliveries times”
Management activiely encourage this because they think it makes people work harder, and to an extent it does.
But all it really means is that a lot of chumps are running around like lunatics too get done asap to get a gold star from the boss.
It’s always going to take you a bit longer if you’re not familiar with the stores.
A lot of people on this thread saying you improve with practice, but I’m not sure I’ve read any advice or tips at all at how to be faster. Have I missed any?
stu675:
A lot of people on this thread saying you improve with practice, but I’m not sure I’ve read any advice or tips at all at how to be faster. Have I missed any?
Someone’s already mentioned minimizing “empty running” of the tail-lift if you have returns, emptys etc to pick up. Won’t make a huge difference but “every little helps”.
Without seeing what he’s doing (and how he’s doing it) it’s all just guesswork though.
Even an hour for the experienced guys to tip 10 pallets seems excessive to me, which suggests there’s something else involved with these deliveries and that being slick with the pump truck and tail-lift isn’t the answer.
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Roymondo:
stu675:
A lot of people on this thread saying you improve with practice, but I’m not sure I’ve read any advice or tips at all at how to be faster. Have I missed any?Someone’s already mentioned minimizing “empty running” of the tail-lift if you have returns, emptys etc to pick up. Won’t make a huge difference but “every little helps”.
Without seeing what he’s doing (and how he’s doing it) it’s all just guesswork though.
Even an hour for the experienced guys to tip 10 pallets seems excessive to me, which suggests there’s something else involved with these deliveries and that being slick with the pump truck and tail-lift isn’t the answer.
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Youre probably right that it is more than just taking pallets off tail-lift and into empty nearby store. The time is possibly taken in re-arranging store area to get stuff to fit, running a long way from truck, or summat else? Just putting load onto off of tail-lift shouldnt take that long.
Getting quicker in most jobs comes from being smooth and accurate, and being more experienced. Not from rushing.
Placing pallets in a tight area is best done by being accurate and doing each pallet once. Not by throwing them in quickly and shunting them tonfro repeatedly. Just like reversing a truck, do it slow and steady.
trevHCS:
MrWhiteGlasses:
but surely I am missing something.Either :
! - Your manager is lying about how long it takes other people to do it and uses this stick on everyone new to get them to go faster.
- The others are doing it seriously unsafely and the company will disown them when it all goes wrong. Very bad position to be in especially if someone gets hurt inc you.
Ask them to demonstrate the official company technique (ala safe working practice) for unloading in the yard. They not got documents for this…oh dear. Just make them squirm!
Oh and try “I have a duty of care to the public to do the job safely”. They love that line except when its fired back at them.
Overall, don’t start worrying that it’s you. Sounds like a-hole management who have too few drivers so don’t pander to their must do it quicker wims. Never found any faster techniques at least not safely. Plenty of unsafe ones!
Your right about the “stick” many years ago I was working at a Company where the TM tried the same thing but it backfired. “Joe Bloggs” is on his way back loaded bla bla bla ,thats strange Boss he`s in the phone box with me,still empty same as me.
You should take your time and do it safely. The emoyers are only thinking about profits and not your health and safety even if they claim they do.
If you manage to do 2 drops in say 10 hours they will want you to do 3. Your work load will always increase. Best to take your time and have the attitude it gets done when it gets done. Your priority should be to go home safely without injury to yourself and others and not exhausted.
Giving out warnings in the first week for minutes lost - the alarm bells are ringing already. Use the place for experience and be off as soon as you can.
For what it is worth, try to push the pallets on and turn the pallets 90 degrees as you do so. With clothing you wouldn’t think they would be too heavy, so I don’t understand getting in too much of a sweat over it. Then pull the pallet on the truck, turn and put away neatly.
Same for taking pallets off - push on and turn and then pull off. Have the handle at the same side as the tail-lift control obviously. Only put the pallet down if you have to (keep hold of handle), to avoid extra pumping. I have always done one pallet at a time without issue.
The other thing that comes to mind is parking as close to the pallets as possible to avoid travelling any distance at all with the pallets. This all adds up for a full load.
Edit: I should say that when doing heavy pallets you have to lower the pallet truck on the tail-lift. You will instinctively know when a pallet is too heavy to leave raised I would think.
When I was first started it was night trunk runs. For a company called DXFreight.
We had this one guy who was known for smashing it. Getting back early most days. Which is quite important for parcel deliveries. Before I started he went up to me and said. “If your going to do my run, dont rush it, as you will ruin the job and they will expect it from everyone else”.
Thought it was quite amusing. Turned out he was not really rushing he was just plodding along. But the office thought he was fantastic. Taught me a valuable lesson. There is no benefit to finishing early or getting back early.
Even if your doing Bins these days they will send you back out to help another crew.
If the gaffer is that concerned about drivers speed his best bet would be to focus on reducing driver churn. Experienced drivers who know the job inside out do the job quicker, by being a bellend putting new drivers on “final warnings” for not doing the job fast enough he’s just going to continually have a load of newbs doing the job slower. 
Today, I have had a chat with manager about his requirements*…turnes out, they do have superstars who do it so fast that I should match it.
Asked them to demonstrate what’s required of me, to no avail. Turned out, there are drivers who load-unload whilst being on break! Saying that only after I had a mate chat* with superstar. Didn’t grass him up, but ■■ me…no way I’m going that route. I take extra 10-15 minutes after load unload for cooling down and filling paperwork.
Office monkies were taken on shop deliveries to see and try how it’s done, and were surprised that deliveries weren’t just drop off the kerb tail lift…you do have to navigate your way to the shop through narrow corridors etc.
Also I was given a tip by a gent, who explained me a whirlpool system of organising reshuffling of trailer load. It’s kind of offloading first shop, then Re shuffle shop deliveries to one side, while bringing Inn salvage empties onto the other side, that way you streamline and cut your time on tail lift (up and down operation) creating whirlpool of pallets to load unload instead of my archaic all off and all on until next store.
Managers were surprised to hear these know-hows*…they just want me to be their superstar boy. Wtf?
I will try that whirlpool method and see how it goes.
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Honestly, just find another job lol.
Or tell them straight, your not going to rush.
MrWhiteGlasses:
Office monkies were taken on shop deliveries to see and try how it’s done, and were surprised that deliveries weren’t just drop off the kerb tail lift…you do have to navigate your way to the shop through narrow corridors etc.
Usually once you are over the threshold, the pallets are the responsibility of whoever is receiving them. I occasionally have agreed to put pallets in a lift, but even this can lead to a bottleneck.
Store staff can be lazy and see the driver as a bit of a lackey (especially if working for an external supply chain partner). I have always worked on the basis that taking in an putting away is never an option.
Try to find out if the store staff should be coming to accept the goods at the door or at the tail-lift. If you are doing extra work, of course it will take longer. Taking ten pallets down corridors is not the job of a driver IMHO. Is that the agreement? Get some clarity on what your job is.
A demonstration by a shiny suit on level ground in the yard in no way reflects reality, it may demonstrate the method but not the difficulties encountered in practice. Much depends upon weight of the pallets and visibility. Anything on wheels is going to roll downhill, whether it is a cage or a pallet on a pallet truck. Getting the 4 pallets off the very back of the vehicle onto a tail lift is difficult, time consuming and hazardous on level ground; a gradient and camber make things much worse. The physical condition of what is reloaded from deliveries is usually another issue, lazy shop staff simply cannot be bothered to stack waste so that is in a fit state to travel, much of the time it will fall off the cage or pallet before it is even in place on the vehicle. Add it being in the way of unloading the next delivery and making a complete load of differing shapes and sizes takes time. Much will depend about what notice of complaints about this will relate to whether you are delivering to premises owned and staffed by the same company you work for or not.
MrWhiteGlasses:
Today, I have had a chat with manager about his requirements*…turnes out, they do have superstars who do it so fast that I should match it.Asked them to demonstrate what’s required of me, to no avail. Turned out, there are drivers who load-unload whilst being on break!
If it was me, i would have to say, without naming any names ‘‘i have had a chat with a couple of your drivers and the only reason they are back so quick is that they are on break whilst physically unloading themselves, do you want me to do it this way?’’ And see what he says, if he says yes tell him you are not prepared to break the law, recording the conversation if possible, then if he sacks you report the company for their illegal practices. I hate places like this who try to take advantage. The drivers hours are there not only to protect the driver but to protect the general public from tired drivers who make mistakes.
This whirlpol system works well… providing somebody takes the trouble to tell you that is how the vehicle has been loaded. Many moons ago doing Agency bread deliveries, I had a load like this which no-one had pre-warned me about. After arriving on site at 0400, it had gone 0800 before the vehicle was loaded. From a start in Orpington the first two deliveries were done with Bracknell following, trolleys were taken off and empties reloaded but still with not much space available nor any indication on the trolleys of who they were for. Bracknell appeared to be missing. The load notes then indicated Basingstoke and Winchester and numerous deliveries around the Southampton and Portsmouth areas. While tipping Basingstoke it turned out that Bracknel was on the very front with the assumption that the load would be completely reorganised so that empties would be reloaded down one side at first. By the time I got back to the Bracknell area it was clear that the shop would be shut.