Stobarts lose tesco contract

Soon 2 years article 50 so maybe talk understand for logistics. Then speak England so we can understand.

Tell us something we don’t know, the Tesco contract was never going anywhere.

Before I left, I noticed some small changes that came into play with the Stobart-Tesco work, such as having to call a number if a Tesco outlet has less than 25 empty cages to send back to the RDC. What they would then do, I don’t know, possibly send the truck and driver to another local Tesco what has some cages that need collecting. More work for the driver, more driving around, less delivering.

I know that the top 100 Tesco stores in the country have collectively complained about Stobart’s deliveries being either late or early, and having no manpower in the shop to deal with them. Now, for some shops, the driver must arrive no early than 30 minutes before their designated time, no more than 30 minutes later. All very well and good, but they’d give you a job from Doncaster at 9:00 to deliver in Cleethorpes at 12:00. So a driver MUST sit in a lay-by for two hours, waiting for his slot. Lots of wasted time, effort, and wages. Drivers being sat in lay-bys, being paid by the hour, when they could be delivering, re-loading, and going out for another. It’s a very inefficient way to work.

Andrejs:
In last 5-10 years plenty company maked delivery Outsourcing to a Third-Party Logistics Provider.And near all just by 3-5 years contract not forevers contract.So every single transport company will have critical time when will be renewal contract and sign new.If all happy -care on ,if not same job will do somebody else.And may be drivers get better money or may be less.

Thank you please.

You got too laugh , 100 shops moaning about stobarts performance , the same shops who had no room too take the stock so would sit you at the gate for hours :unamused: :unamused: , same shops who’d stop tipping 2 hrs before shift change , same shops who’d totally ignore the bell meaning you’d have too get customer services too put a call out that there was a truck at back door etc etc etc .
Then there’s the dc,s , maybe my memory’s fading , but I thought stobarts just did the transport , not ran the warehouse , if you sit there waiting for the loaded too be loaded for 3 hrs I’m not sure how stobarts are too blame for that :unamused: .
I remember when I first started doing that job they called the ex - tesco drivers too zb , then when they’d gone it was stobarts , theyl run out of people too blame for there ■■■■ own performance one day :unamused: :unamused:

Rottweiler22 were you at Tesco Widnes?

dozy:
You got too laugh , 100 shops moaning about stobarts performance , the same shops who had no room too take the stock so would sit you at the gate for hours :unamused: :unamused: , same shops who’d stop tipping 2 hrs before shift change , same shops who’d totally ignore the bell meaning you’d have too get customer services too put a call out that there was a truck at back door etc etc etc .
Then there’s the dc,s , maybe my memory’s fading , but I thought stobarts just did the transport , not ran the warehouse , if you sit there waiting for the loaded too be loaded for 3 hrs I’m not sure how stobarts are too blame for that :unamused: .
I remember when I first started doing that job they called the ex - tesco drivers too zb , then when they’d gone it was stobarts , theyl run out of people too blame for there [zb] own performance one day :unamused: :unamused:

Another side to it…

My mate is a night manager at a Tesco store in the North West, served by Widnes & Goole. I have worked for them in store myself. In regard to stocking the shop, all the manpower in stores is heavily weighted towards nights. Therefore, it is imperative that when the night staff come in at 10pm the gear is all there ready for them to put on the shelves, then further deliveries come on time throughout the night.

Late deliveries in the evening & at night cause massive problems because if the night team don’t have the time to get in on the shelves, the day team don’t have the manpower to catch up. So it snowballs, fast. A few days of poor delivery performance can see the warehouse stock levels spiral (hence no room). He tells me that there are often nights where the main ambient delivery from Goole doesn’t rock up till 3/4am & the staff are pottering about waiting for it… clearly not good enough.

Truth is, the only way Tesco will get the service they want is by doing the transport themselves or through other expensive contractor arrangements, like Wincanton at Middleton, as before. You get what you pay for farming the work out on the cheap to outfits like Stobart. It’s quite satisfying to see it backfiring really. The expensive driver wage bills got results…

I was out of Goole Tarrman.

Having worked there I can see a few sides to it.

Yes, there were many times when I was bang on time, and the Tesco shop wouldn’t open the gate for hours, answer the phone, etc. I was outside a shop near Sheffield for three-and-a-half hours one time, because although fully staffed, according to the manager nobody there was trained in how to do the back door, so I had to wait. Eventually a fat, middle-aged woman waddled out to deal with 40 cages. That was Tesco’s incompetence.

There were times when the trailers weren’t ready and loaded, resulting in massive delays, even running-into the next day. Many a time I would get a job mid-morning, for a delivery which should have been delivered at 2:00AM. All well and good, but having to do a kerbside delivery on a busy road in the rush hour, clogging up half of the road, and having to get someone from the Tesco shop floor to recieve it at their busiest time doesn’t wash well. Again, trailers not being loaded is the Tesco DCs incompetence.

There were a few comedy planning moments in the Stobart office, such as sending you on a multidrop to Newcastle via Skipton, or sending you to drop three cages in Barrow-in-Furness, then 37 in Leeds, lugging all of that weight across the country for no reason. Also taking-on untrained, inexperienced agency drivers who weren’t capable of manouvering in such tight spaces, so they come back with a car wrapped around their front bumper, not to mention having no idea how to do a delivery. Stobarts dropped a lot of ■■■■■■■■, but I very much doubt another big firm could do any better.

The Tesco management didn’t make things easy, such as implementing a sat-nav ban for Tesco deliveries, and their risk assessments you get with every delivery telling you how to correctly get there, how to correctly manoeuvre, what not to do, etc. Pointless corporate bureaucracy.

rob22888:

dozy:
You got too laugh , 100 shops moaning about stobarts performance , the same shops who had no room too take the stock so would sit you at the gate for hours :unamused: :unamused: , same shops who’d stop tipping 2 hrs before shift change , same shops who’d totally ignore the bell meaning you’d have too get customer services too put a call out that there was a truck at back door etc etc etc .
Then there’s the dc,s , maybe my memory’s fading , but I thought stobarts just did the transport , not ran the warehouse , if you sit there waiting for the loaded too be loaded for 3 hrs I’m not sure how stobarts are too blame for that :unamused: .
I remember when I first started doing that job they called the ex - tesco drivers too zb , then when they’d gone it was stobarts , theyl run out of people too blame for there [zb] own performance one day :unamused: :unamused:

Another side to it…

My mate is a night manager at a Tesco store in the North West, served by Widnes & Goole. I have worked for them in store myself. In regard to stocking the shop, all the manpower in stores is heavily weighted towards nights. Therefore, it is imperative that when the night staff come in at 10pm the gear is all there ready for them to put on the shelves, then further deliveries come on time throughout the night.

Late deliveries in the evening & at night cause massive problems because if the night team don’t have the time to get in on the shelves, the day team don’t have the manpower to catch up. So it snowballs, fast. A few days of poor delivery performance can see the warehouse stock levels spiral (hence no room). He tells me that there are often nights where the main ambient delivery from Goole doesn’t rock up till 3/4am & the staff are pottering about waiting for it… clearly not good enough.

Truth is, the only way Tesco will get the service they want is by doing the transport themselves or through other expensive contractor arrangements, like Wincanton at Middleton, as before. You get what you pay for farming the work out on the cheap to outfits like Stobart. It’s quite satisfying to see it backfiring really. The expensive driver wage bills got results…

what a load of ■■■■■■■■ , if there waiting for these loads why don’t they open the gates when you ring the bell , why did I have too walk round and get customer services too put a call out too tell them there’s a truck sat there , why did I have too ring Goole / donny and get them too ring the bloody store when the call put out by customer services got no reaction :exclamation: :exclamation: ,why was I told they had no room too take the delivery , why did it take them 2 hrs too change shifts ( even the night shift asked when I got there and kicked off because earlier shift could of at least started tipping the load , if there waiting for these loads why was there often trucks qued up outside , wragby rd Lincoln there’d often be 2/3/4 trucks waiting outside , Ffs the amount of times they were told I’d been there long enough I wasn’t taking anything back :exclamation: then you’d get the thick manager saying why , because I was booked at 17.00 , it’s now 22.00 , I’ve had enough so open the gates because I’m off.
:exclamation: :exclamation: :exclamation:
I did the job out of Goole / donny for years , I know the score , i spent hour after hour staring at those zb gates , midnight on a saturday night , ringing the zb bell again and again , it nearly drove me mental , I’d love too know where all these staff you speak of were , because they wernt at 90% of the stores I went too , nowhere too be bloody seen .
And as for these highly paid hard working drivers you speak of , most of them I saw were blocking the zb entries too the delivery yards as the zb didn’t want too go back too early as they’d done there 8 hrs / 1 run
You and your tesco colleagues bury your head in the sand , blame everyone but yourselves , and while you do lidl/ aldi will carry on taking more of your buisness :unamused:

I agree that the Tesco shops made it hard work a lot of the time. Not opening gates, asking you to wait in stupid places because they didn’t have enough staff to tip you, inisting that you take too many returns back, asking you to do an impossibly tight blindside reverse in-between parked cars, and then huffing and puffing, tapping at their watches when you took your time, the list goes on… I was once honey-trapped into getting the cages off and wheeling them into the shop myself at Blackburn, but the manageress was a bit of a sort, and looked a bit dirty, so it was a risk I was willing to take! :smiley:

I had a drop at Tesco Hemsworth, and the cocky 18-year old backdoor man said that he didn’t have enough room on the bay, so I’d have to tail-lift drop it, and wheel it all through a side door. I had 40-odd cages, and it was a heavy load, lots of water, pop, beer etc, so I wasn’t happy, not on a Saturday night. All I’d have to do is bang the cages onto the tail-lift, and the backdoor man does all of the heavy lifting, pushing and pulling. Anyway, as soon as I open the back doors, the young, strapping 18-year old says; “right, I’m off on break, see you later”, and he buggered off! Then the smallest, most petite young manageress came out to do the tip. She was probably 6 stone soaking wet, and didn’t have a chance in handling a cage full of coke. That was a bloody long tip, I was at my wit’s end after that one! But the manager was tidy, so I had that going for me, which was nice! :grimacing:

And I can vouch for what Dozy says, there is a culture of dragging the job out at Goole. I saw some comedy efforts from drivers trying to drag the day out, such as making two drops in Manchester last 8 hours, or one driver who made one drop in Hartlepool last 8 hours. There was a story about a driver who had a Bridlington and Scarborough, then had to have a night-out because his 15 was up, but that was stuff of legend. The top drops were the long runs, like Barrow-in-Furness, Millom, Carlisle, or Wisbech, because they were 3 hours each way, 1 hour to tip, and a break. Easy 8 hours with minimal effort, job done. All of the arse-lickers got those runs, us mere mortals never did, we got five drops in Manchester in a rigid…

dozy:
it nearly drove me mental

Yeah I think you had a close call pal! :smiley:

Rottweiler22:
And I can vouch for what Dozy says, there is a culture of dragging the job out at Goole. I saw some comedy efforts from drivers trying to drag the day out, such as making two drops in Manchester last 8 hours, or one driver who made one drop in Hartlepool last 8 hours. There was a story about a driver who had a Bridlington and Scarborough, then had to have a night-out because his 15 was up, but that was stuff of legend. The top drops were the long runs, like Barrow-in-Furness, Millom, Carlisle, or Wisbech, because they were 3 hours each way, 1 hour to tip, and a break. Easy 8 hours with minimal effort, job done. All of the arse-lickers got those runs, us mere mortals never did, we got five drops in Manchester in a rigid…

I was chatting to a Romanian agency driver who’d done Tesco work through Stobarts. He told me that several times he’d pulled into a layby, and used a valve core remover to deflate a tyre on the trailer, then rang in to say he was stuck with a flat. All in all, each time, he’d get a few extra hours overtime out of it.

I wasn’t actually referring too the agency drivers I was referring too the highly paid tesco drivers , who if put back on the job would supposedly have it running like clockwork , makes you wonder though why at the back hauls they were always saying where’s the p/ bro truck , where’s the Hinckley truck , then the times you did get there and they were just leaving , low and behold when you left a hour later they were sat outside the place :unamused: , apparently they were invisible inside some bloody ring fence round the place .
Same as loading , I’d go in and chuck the pallets on as quick as I could too get down the road asap and them idle ■■■■■ would sit on there fat arses , it’s not my job :stuck_out_tongue: :smiling_imp: , and then they recon get them back on the job , everything would be there on time , zb me , let’s hope they’ve changed there ways :exclamation:

dozy:
it nearly drove me mental

How you coping with the new job doze mate ?
Is it still suiting you, are you keeping your nose clean and looking after it by a bit of give and take, like I suggested?
It’s bound to be a better and easier life for you now, and I bet that you are glad to see the back of those wonkers in Stobbies
‘‘Planning’’ ( :unamused: ) department, so don’t go and ■■■■ it up ffs mate.

People moaning about Backdoor staff disappearing and tipping the load for the store, you must be mental, paid by the hour so I’ll sit and wait until there is someone there to tip the load, I couldn’t give a toss how long a store wants to keep me waiting, what’s to get stressed about??

dozy:
what a load of [zb] , if there waiting for these loads why don’t they open the gates when you ring the bell , why did I have too walk round and get customer services too put a call out too tell them there’s a truck sat there , why did I have too ring Goole / donny and get them too ring the bloody store when the call put out by customer services got no reaction :exclamation: :exclamation: ,why was I told they had no room too take the delivery , why did it take them 2 hrs too change shifts ( even the night shift asked when I got there and kicked off because earlier shift could of at least started tipping the load , if there waiting for these loads why was there often trucks qued up outside , wragby rd Lincoln there’d often be 2/3/4 trucks waiting outside , Ffs the amount of times they were told I’d been there long enough I wasn’t taking anything back :exclamation: then you’d get the thick manager saying why , because I was booked at 17.00 , it’s now 22.00 , I’ve had enough so open the gates because I’m off.
:exclamation: :exclamation: :exclamation:
I did the job out of Goole / donny for years , I know the score , i spent hour after hour staring at those zb gates , midnight on a saturday night , ringing the zb bell again and again , it nearly drove me mental , I’d love too know where all these staff you speak of were , because they wernt at 90% of the stores I went too , nowhere too be bloody seen .
And as for these highly paid hard working drivers you speak of , most of them I saw were blocking the zb entries too the delivery yards as the zb didn’t want too go back too early as they’d done there 8 hrs / 1 run
You and your tesco colleagues bury your head in the sand , blame everyone but yourselves , and while you do lidl/ aldi will carry on taking more of your buisness :unamused:

Firstly, i’m not Tesco staff. I’ve just worked for them in the past & know a lot of people that still do.

But anyway, I can’t defend certain stores leaving wagons sat outside for hours (although I probably know why they do it) but the point I made was that issues in store caused my late/no show deliveries were a lot less frequent in the Middlewich/Middleton days in the North West. Just trying to give reason as to why Tesco may be unhappy with Stobarts performance.

For the record, what are the wages on the Tesco contract?

Tesco n.i operating procedure.
rule 1…its never the drivers fault for being late.1st thing mentioned at the induction along with never pull in for traffic,and never speed.
go to gate…ring bell…feet up…wait 10 mins.ring traffic office…feet up till gate opens…if anyone in yard, feet up till someone asks why your not entering…when yards clear take up position for reversing…if shutter door is down…reverse onto bay.if its up even partially,stop…feet up till someone comes and asks why your not reversing…when door goee down,reverse onto bay…once trailer hits bay,then its an extension of their loading area and they have to help you with heavy cages…if not,ring office and the manager gets a bolloking…if they come into trailer without steelies and usual gear,refuse to let them in,as you wil be at fault for allowing them into trailer…catch 22…cant move heavy roller alone…cant let the cabbages into trailer without appropriate ppe.phone office and back to cab with feet up till someone suitably attired appears whilst the duty manager gets ripped to bits for not having staff suitably dressed.once tipped,wait till someone has been risk assessed to push the button to open and close the gate…once they have done that…if theres anyone in the yard ,back to sit with your feet up till they are removed,…pure class,and you get brownie points for following the bean counting rules…no matter how hard I tried by going slow and driving along the motorway at 48mph I could never ever manage to get into trouble for being late.just a job for brain dead zombie cannon fodder.

Evil8Beezle:
For the record, what are the wages on the Tesco contract?

I can’t remember the exact figures, they were odd amounts. Monday to Friday days, nigh-on £8.50 per hour, and Monday to Friday nights, nigh-on £9.50 per hour. Then you get the £15 per day tax-free meal allowance added-on.

Monday to Friday days, say 06:00 start, doing 50 hours, you’d be looking at £435 gross. So around £350 after tax, plus your £75 meal allowance, £425 take-home.

Was it worth the handball, lifting, carrying, pushing, pulling, cab-hopping, difficult manoeuvres, public moaning at you because you blocked their car in, people moaning at you because you’re taking a double-decker through a residential street, nobhead managers, bell-end door staff… Nah!

Cheers for that info, and to me looks like the standard reported ES wage, definitely in my eyes not worth the effort…
I wasn’t considering it, I just wanted to know if it compared to the reported Asda wages.

dieseldog999:
Tesco n.i operating procedure.
rule 1…its never the drivers fault for being late.1st thing mentioned at the induction along with never pull in for traffic,and never speed.
go to gate…ring bell…feet up…wait 10 mins.ring traffic office…feet up till gate opens…if anyone in yard, feet up till someone asks why your not entering…when yards clear take up position for reversing…if shutter door is down…reverse onto bay.if its up even partially,stop…feet up till someone comes and asks why your not reversing…when door goee down,reverse onto bay…once trailer hits bay,then its an extension of their loading area and they have to help you with heavy cages…if not,ring office and the manager gets a bolloking…if they come into trailer without steelies and usual gear,refuse to let them in,as you wil be at fault for allowing them into trailer…catch 22…cant move heavy roller alone…cant let the cabbages into trailer without appropriate ppe.phone office and back to cab with feet up till someone suitably attired appears whilst the duty manager gets ripped to bits for not having staff suitably dressed.once tipped,wait till someone has been risk assessed to push the button to open and close the gate…once they have done that…if theres anyone in the yard ,back to sit with your feet up till they are removed,…pure class,and you get brownie points for following the bean counting rules…no matter how hard I tried by going slow and driving along the motorway at 48mph I could never ever manage to get into trouble for being late.just a job for brain dead zombie cannon fodder.

I did a delivery at Grimsby, and the back-door man was a proper cracking kid, still is. I was taking the ■■■■ out of other stores, such as Sleaford, where they wouldn’t let me use the toilet. The Grimsby kid said that if he followed Tesco’s rules by the book, and if a driver wants to use the toilet, before, during, or after a delivery, they have to sign-in, be escorted to the toilet by the back-door man, and then he has to conduct a cab search upon departure. Sounds a similar sort of thing,