Hi Everyone,
I’m currently working on a project aimed at improving the tools and systems available to independent couriers like us. After speaking with a few fellow couriers, I’ve realised that there are some common challenges we all face in managing our daily operations—whether it’s finding jobs, optimising routes, or handling payments.
I’m really interested in hearing from the community about what features or tools would make the biggest difference in your work. What do you find most frustrating about the systems you currently use? Are there any features you wish you had that could make your day-to-day tasks easier?
I’ve also put together a short questionnaire to gather more structured feedback, but I’d love to start a discussion here first. If you’re willing to share your thoughts and experiences, it would really help me understand what matters most to all of us out on the road.
Thanks in advance for your insights and time!