Our Royal mail

kayvee:
If it’s too big for delivery then why the hell did the Royal Mail accept the job? Call the number on the card and tell them you want it delivering! Lazy arse [ZB]s

When RM collect bulk postings they don’t check the sizes. Same goes for Parcel Force. The mistake was on the part of the people who dispatched it. No doubt they have another carrier for oversize/overweight parcels.

A few years back I ordered an expensive digital camera from the tinterwebs. It was “delivered” by a DHL type company, I can’t remember which one, it was a while ago. Anyway, I wasn’t home so the ingenious driver decided to leave the parcel next to the garden gate at the end of the alleyway beside my house. Didn’t seem like a very smart delivery technique.

Long story short I rang the delivery firm and asked where the hell my package was, they claimed it was delivered and left by my door. I told them there was no package there and they sent me a second camera free of charge. I imagine that same company didn’t take “Oh I just left it outside the door” as a delivery report after that.

Royal Mail has me constantly rolling my eyes and sighing. My road has three road names. This results in me getting mail for number 54 a mile up the road, judging by how much mail I don’t seem to get I assume the other number 54 gets alot of my mail too.

Dexter-M:
A few years back I ordered an expensive digital camera from the tinterwebs. It was “delivered” by a DHL type company, I can’t remember which one, it was a while ago. Anyway, I wasn’t home so the ingenious driver decided to leave the parcel next to the garden gate at the end of the alleyway beside my house. Didn’t seem like a very smart delivery technique.

Long story short I rang the delivery firm and asked where the hell my package was, they claimed it was delivered and left by my door. I told them there was no package there and they sent me a second camera free of charge. I imagine that same company didn’t take “Oh I just left it outside the door” as a delivery report after that.

Royal Mail has me constantly rolling my eyes and sighing. My road has three road names. This results in me getting mail for number 54 a mile up the road, judging by how much mail I don’t seem to get I assume the other number 54 gets alot of my mail too.

Care to expand a bit on that?

44 Tonne Ton:

Dexter-M:
A few years back I ordered an expensive digital camera from the tinterwebs. It was “delivered” by a DHL type company, I can’t remember which one, it was a while ago. Anyway, I wasn’t home so the ingenious driver decided to leave the parcel next to the garden gate at the end of the alleyway beside my house. Didn’t seem like a very smart delivery technique.

Long story short I rang the delivery firm and asked where the hell my package was, they claimed it was delivered and left by my door. I told them there was no package there and they sent me a second camera free of charge. I imagine that same company didn’t take “Oh I just left it outside the door” as a delivery report after that.

Royal Mail has me constantly rolling my eyes and sighing. My road has three road names. This results in me getting mail for number 54 a mile up the road, judging by how much mail I don’t seem to get I assume the other number 54 gets alot of my mail too.

Care to expand a bit on that?

Much like the M1 turns into the A1, same length of tarmac but different parts have different names. It’s technically three different roads, but only by name.

gogzy:

mick_n3:
Get this alot lazy gits, just put a card through the door because they can’t be arsed to carry it or stand more than 10 seconds while someone answers the door, then when you go to pick it up from the delivery office you stand there like a lemon for ages only to be told they can’t find it :imp:. City link and UPS deliveries are as bad round us,

Have you ever done a posties round before? i have and sod having to carry a big package around for somebody who may not be in and will just get in the way if that person isnt in. When i did it i had a small run consiting of roughly 600 addresses.

Generally now the larger items are coming in a seperate van but it depends on the area, if your in the middle of nowhere its unlikely to happen like it would in a bigger town.

No I haven’t but it doesn’t excuse them not delivering it they accept the delivery and take money for that delivery and to knock on a door (sometimes they don’t even do that the card is just put thought the letterbox and I HAVE seen that and followed the postie up the street to get the package) rather than wait 10 seconds for someone to answer is out of order.

I not taring them all with the same brush, the regular postie where my mum lives is as good as gold (small village in the sticks) nothing is to much trouble, when he’s on holiday though it’s a different matter.

Dexter-M:

44 Tonne Ton:

Dexter-M:
A few years back I ordered an expensive digital camera from the tinterwebs. It was “delivered” by a DHL type company, I can’t remember which one, it was a while ago. Anyway, I wasn’t home so the ingenious driver decided to leave the parcel next to the garden gate at the end of the alleyway beside my house. Didn’t seem like a very smart delivery technique.

Long story short I rang the delivery firm and asked where the hell my package was, they claimed it was delivered and left by my door. I told them there was no package there and they sent me a second camera free of charge. I imagine that same company didn’t take “Oh I just left it outside the door” as a delivery report after that.

Royal Mail has me constantly rolling my eyes and sighing. My road has three road names. This results in me getting mail for number 54 a mile up the road, judging by how much mail I don’t seem to get I assume the other number 54 gets alot of my mail too.

Care to expand a bit on that?

Much like the M1 turns into the A1, same length of tarmac but different parts have different names. It’s technically three different roads, but only by name.

I can see how that might be a problem! Have you brought this to the attention of your local delivery/sorting office? They should be able to help. I’d also pop up the road to see what might be there with my name on it. We’ve occasionally had wrongly delivered mail over the years and I personally re-deliver it if it’s within a reasonable distance. I know many can’t be arsed to " They’ve been paid to deliver it so I’m not, blah, blah, blah…"

Because of my mobility problem and living in an upstairs apartment. I go to the window when the bell rings, if it is someone for me I chuck the keys down to them. I do get quite a lot of small deliveries some that fit in the letterbox, some dont, but the times I have had cards left by the postman or Interlink is daft.

They have to press the bell to attract my attention, they dont, they just post a card through, and i have to go to the post office, or sign the card and accept responsibility for them leaving it on the step.

Press the ZB you bunch of ZC

gogzy:

mick_n3:
Get this alot lazy gits, just put a card through the door because they can’t be arsed to carry it or stand more than 10 seconds while someone answers the door, then when you go to pick it up from the delivery office you stand there like a lemon for ages only to be told they can’t find it :imp:. City link and UPS deliveries are as bad round us,

Have you ever done a posties round before? i have and sod having to carry a big package around for somebody who may not be in and will just get in the way if that person isnt in. When i did it i had a small run consiting of roughly 600 addresses.

Generally now the larger items are coming in a seperate van but it depends on the area, if your in the middle of nowhere its unlikely to happen like it would in a bigger town.

600 !!! i thought they only did our street

RM have been doing this for years, the wait lefts/p739s are probably written out before they leave the sorting office, I’ve even heard of them not even bringing the package with them, helps with the KPI’s, to senior management it’s delivered, and on time and they can fit more deliveries in. Whilst they’re knocking one out over their pie charts your queueing in the bloody sorting office.

Written by an ex postie!

Hang on a minute lads! Royal Mail pays my pension, so yes, I have a vested interest in this argument.
Everyone has a “not delivered” story, but no-one tells you about the 30,000 parcels a day which are delivered correctly and on time. Nor do they tell you about the houses with names and no number, but no name plate either, which can take an hour to find, then if you complain to the householder, he phone sthe odffice and tyou get a bollocking when you get back! Or the one where I rang the bell for ages, then gave up, 739’d it. Took it back the next day to get a bollocking from the customer, because I should have known that the bell didn’t work!
After ten years as a delivery driver, and a further five in the office, I could bore you all night with tales like the above, but no-one’s interested.
As the old saying goes, “good news ain’t news”
Lay off the postie, it’s not always his fault!

emmerson2:
Hang on a minute lads! Royal Mail pays my pension, so yes, I have a vested interest in this argument.
Everyone has a “not delivered” story, but no-one tells you about the 30,000 parcels a day which are delivered correctly and on time. Nor do they tell you about the houses with names and no number, but no name plate either, which can take an hour to find, then if you complain to the householder, he phone sthe odffice and tyou get a bollocking when you get back! Or the one where I rang the bell for ages, then gave up, 739’d it. Took it back the next day to get a bollocking from the customer, because I should have known that the bell didn’t work!
After ten years as a delivery driver, and a further five in the office, I could bore you all night with tales like the above, but no-one’s interested.
As the old saying goes, “good news ain’t news”
Lay off the postie, it’s not always his fault!

Amen brother!

emmerson2:
Hang on a minute lads! Royal Mail pays my pension, so yes, I have a vested interest in this argument.
Everyone has a “not delivered” story, but no-one tells you about the 30,000 parcels a day which are delivered correctly and on time. Nor do they tell you about the houses with names and no number, but no name plate either, which can take an hour to find, then if you complain to the householder, he phone sthe odffice and tyou get a bollocking when you get back! Or the one where I rang the bell for ages, then gave up, 739’d it. Took it back the next day to get a bollocking from the customer, because I should have known that the bell didn’t work!
After ten years as a delivery driver, and a further five in the office, I could bore you all night with tales like the above, but no-one’s interested.
As the old saying goes, “good news ain’t news”
Lay off the postie, it’s not always his fault!

I agree with you there, when I was a postie their was some pride in the job, then summat went wrong big time, about the same time they did away with six day offices, must’ve been summat to do with all the bean counters that were employed.

I think it must depend on where you live, perhaps? My experience of the RM is nothing but good. Absolutely every parcel that I get is always in good condition and, if I’m out, is left with a neighbour. On the odd occasion when my neighbour is out, that is when I get a card saying go and pick up from the local office. I have NEVER been waiting there for more than ten minutes.

As someone has already mentioned, continuity plays a big part. We have had the same postie for some years now and he knows all the little foibles on his round and delivers accordingly. I can’t fault the guy at all. As has also been mentioned, his holiday cover leaves a little to be desired but you can’t have everything in life… :slight_smile:

Another thread slates the delivery regime at Amazon. I buy from them and their couriers are completely crap! Perhaps it’s just in my area but according to Amazon feedback forums, it ain’t! Damaged parcels, very late delivery’s (weeks not hours…) and the drivers not even leaving a card are just a few of the problems… After one such non-delivery, I had to travel a few miles to collect a present for my youngest’s birthday. Travel wasn’t a problem but I was met by an ignoramus and shuffled around between DHL’s finest for nearly an hour before someone decided to find the parcel… :unamused:

It’s a crap time of year to be delivering anyway but, in my experience, the Royal Mail is by far the best…

im with you their piston broke. RM are better than most for getting deliveries out. folk forget they aint a parcel courier though like dhl etc. the RM boys can take 40 delivieries of parcels out in a van like they do in some areas now and do it in an hour or 2 at most. that takes yoru average dhl/citylink/parcel courier the best part of 6 or 7 hours to do.

As most folk know i have done alot of work for RM aswell as parcelforce (same thing really if your on the trucks) i saw it all when it was at its worst up here (last xmas) it was absolute hell for us driving so can only imagine what its like for those on foot in all weathers just to get a letter to you. The most moaning about it last year was late xmas cards…a poxy card ffs

The regular posties are mainly hard working guys being shafted by second rate managers. R.M. work is alright ,where else can you sleep whilst earning £17.00 per hour?

Mike-C:

Lovlyperson:
Ordered me a Mac and expecting delivery that days.
now well.
Today a Van of Royal mail stopped in Front of our House,sticking a Leaflet in the Postbox that a Parcel is for collection which is too big to be delivered by Postman.
So,why not the postman didnt bring that card,and,why the Hell couldnt the Van not bring that parcel?
Also,why they dont ring the Bell or knock on the Door?

Maybe i’m missing something in the translation here. How do you know this? Did you see him and say nothing? The leaflet usually means its to big to go through your letter box (thats delivered by your postman), so as there is no answer you can collect it.
I’m always pretty defensive over Royal Mail, not that i particularly like the Royals , i don’t. Moreso because its a British Institution that works, and works very well. As far as i can remember its provided an excellent service and provides great real jobs with conditions we can envy. Unfortunatley its been on the recieving end of big business aqusitions and ideas and been subject to ‘we want a piece of that’ and has been steadily run down over recent years, with the likes of DHL getting a bite at the apple, even though it still seems to be holding its own. Luckily the idea of DHL getting to freelance totally in the market never came to fruition otherwise Royal Mail may well have performed like the parcvel arm they have just got rid off…Yodel !!! Thats an acronym for go sing for it !!!

I found the Card at 12.30 and the Post woman comes at 14.00 :slight_smile:
I sah the Van but ignored it as there are many Places he could go.There was no ring on the Bell or Knock on the Door. its normally here.seems many ex-Forces without Thumb or what around here.
Was first in Feltham and had excellent service,…Hah :slight_smile: excellent.
now listen
First Time Christmas in UK and i with 200 Christmas Cards towards Postbox.
but that was full
So i walked to the Post office and asked for helen avenue,the Lady explained quickly.
could you explain that to the Ppostman because the postbox is full as since Weeks not emptied.
So much to your well working post :slight_smile:
Yodel is here best.They leave Parcel next Door if im not at Home

In over 40-years as a postie I always found my mates a hard working bunch and always willing to express their opinion on matters. :slight_smile:

As with any service it’s only when it goes wrong that we sit up and take notice. After all, how many of us have arrived at a delivery, pressed a bellpush, banged the door and peered through the window before giving up; and then had the customer insist that we never went near the place.

I would say though that there is a big difference between the postie who does the deliveries and the people in the sorting offices. My brother-in-law worked at the birmingham office (before they closed it down) and he said that it was run by the various ethnic gangs. If you worked too hard or said the wrong thing then you were likely to suffer a nasty fall or get something trapped in a sorting machine. The management tended to hide in their offices and had very little control over what went on.

He eventually commited suicide, partly because of the stress of working there.

Never mind the RM,try living here with ‘De Post’,the Belgian postal service!

Just this week I had a card in the mailbox to say they had tried to deliver a parcel,and that I can pick it up from the office in Borgloon.So,that same afternoon I drive up there and stand in the queue and wait.And wait.And wait…you get the picture,there was only one person in front of me,but the old biddy behind the counter seemed to have great difficulty reading her pc monitor,a pair of glasses should be on her xmas wish list!
Anyway,after 10mins (and there is now a queue behind me out the door) I hand her the slip of paper and my ID card.She scans it and then says,“You can only collect it after 11am tomorrow”! WHAT■■? FFS!

So,with no car the next day I painfully cycle the 6km (I am off sick at the mo waiting for a knee replacement) up to Borgloon,go through the same routine with another old biddy,and when she brings the parcel out I’m gobsmacked! The poxy thing would have gone in the mailbox no problem,there wasn’t even a signature required!

And the postal rates here are Sooooo expensive and god help you if the letter/greetings card you want to send is 2mm too big! Oh,that’ll cost you extra!
Honestly,to send a normal letter or card abroad to the EU costs around €3 (about £2.70).
But,the Belgian post office has high overheads.I don’t know if young teenagers are still used to deliver your daily paper in the UK,but here in Belgium it’s the postman that delivers the papers to your door,at 3am in the morning,by van!
They don’t even get out of the van to put it in your mailbox,they just drive as close to it as they can and stuff the end in the box.
The mail is delivered later in the morning,by moped,again the postman never gets off of his moped and just stuffs as much as he can in the box,the rest is left hanging out in the rain!
If there’s a parcel to be delivered,even small ones that Mr.Postie can fit in his bag,well that’ll arrive an hour later,by van.And god help you if you’re not quick enough answering the door!

The courier services aren’t much better.My missus had ordered a huge plastic plant pot from France and when UPS delivered it,they just left it by the front door,even though a signature was required as receipt.
Anyway,the plant pot was slightly damaged so she contacted the supplier and they said UPS said we’d signed for it undamaged.So,my missus informs them that we didn’t sign for it at all and UPS had just left it by the door.The supplier didn’t want to know,so she went through Visa and after several months got a refund.In fact the girl from Visa told my missus that if something similar happens again then just say we hadn’t received it,it’s then down to the courier.

Whereas,my mum’s postie in Whitstable is as good as gold and if she’s out he’ll leave the parcel with a neighbour.

Right,rant over! God,that’s better :unamused:

Postman has just been here, left a card to say I wasn’t in, I was downstairs and out through the door before he’d left next door. Asked for my parcel, “oh, he says, it’s at the delivery office”

He hadn’t even brought it out! :imp: :imp: :imp: :imp: