Background to the story: I had 2 x steer axle tyres fitted in May 2017 after damaging the existing tyres while up the road. Although I wasn’t at my home tyre depot they replaced the tyres and sent the damaged off for major repair to use on the lift axle as spare if needed and I collected them a while later to bring back to the yard.
So, from May 2017. I’ve had 11 x PMI inspections at my dealer (12 weekly cycle) which included 2 annual MOT preparations and 2 DVLA MOT’s, which all passed without any issues. Fast forward to end of October 2019 and I’ve had an MOT failure issued. I was taking the motor through myself so this is first hand info. The tester told me he was going to fail it cause the o/s front steer tyre had the wrong load rating? Every other tyre was ok but this one was rated at 7100kg when in fact it should have been rated at 7500kg (44t 6x2 unit). Literally after 5 minutes and before I even got into the shed to do any brake tests etc, my local tyre ATS were on site with a part worn, but compliant tyre. The fitter asked if the tester wanted to make sure he was happy with the tyre before fitting it, but the tester said he was going to fail anyway but suggested that if I ask nicely in the office, then they may agree to a retest at which point, if nothing else was found to be wrong, he would then issue a pass certificate…after firstly issuing me with a failure.
I did the rest of the test and no issues. DVLA tester issued a failure. I pulled truck out, tyre fitter replaced the tyre in question, which was in perfect condition apart from the load rating, then I went and told the tester. He came over, looked at the load rating, tapped the wheel nuts, even though he witnessed the fitter torque them up, then gave me a pass. However, a failure is now on my O licence score.
I spoke with the principle of the dealer and she tried to shrug it off by saying it was my responsibility to make sure the tyres were correct? OK, I know ultimately that the oness is on me to remain compliant, but surely the garage doing the 12 weekly PMI and pre MOT’s have a duty of care to ensure that the truck does remain compliant, which is what I pay them for, isn’t it? Not only have they missed this rogue tyre 11 times when inspecting the truck, but two DVLA testers have previously missed it. As far as ATS or Trucktyres as they are now, are concerned, they admit they have failed and are investigating it. The other tyre they fitted in May 2017 at the same time was correct.
My question is, what recourse do I have over the failure of my dealer to spot this defect 11 seperate times and what should I be expecting to be done by them, and by ATS. I’m just after opinions as I’m an owner driver so don’t carry much clout as far as leverage with dealers etc cause its only one motor to them isn’t it?
Thanks, Paul