I currently use NTL (VIRGIN) for my e-mail.
I’m not very good at the terminology so please be gentle with instructions.
How do I use outlook (I think it is) but keep my current address?
How do I transfer my contacts if I change?
Thanks
ROG
ROG:
I currently use NTL (VIRGIN) for my e-mail.
I’m not very good at the terminology so please be gentle with instructions.
How do I use outlook (I think it is) but keep my current address?
How do I transfer my contacts if I change?Thanks
ROG
I’m with VM but have a blueyonder address so can’t really say what the settings for NTL are, If you have a VM connection then the easiest thing to do would be for you to go to Virgin Media Self Care or go straight to this page and follow the instructions for setting up the email software (client).
As far as I can find on the net the settings for NTL are:
Incoming mail server = pop.ntlworld.com
Outgoing mail (SMTP) server = smtp.ntlworld.com
tachograph:
ROG:
I currently use NTL (VIRGIN) for my e-mail.
I’m not very good at the terminology so please be gentle with instructions.
How do I use outlook (I think it is) but keep my current address?
How do I transfer my contacts if I change?Thanks
ROGI’m with VM but have a blueyonder address so can’t really say what the settings for NTL are, If you have a VM connection then the easiest thing to do would be for you to go to Virgin Media Self Care or go straight to this page and follow the instructions for setting up the email software (client).
As far as I can find on the net the settings for NTL are:
Incoming mail server = pop.ntlworld.comOutgoing mail (SMTP) server = smtp.ntlworld.com
Remember I am not IT literate - how does this info help me 
If I’m understanding correctly you’re trying to set-up your email address in Outlook.
I use Outlook 2007 so if you’re using an older version it could be slightly different to bellow.
Open Outlook and on the menu bar click on “Tools”.
From the Tools sub menu click on “Account Settings”.
In account settings choose “New”.
you should now have a choice of “POP3-IMAP-or Http” or “Other”, choose “POP3-IMAP-or Http”.
In the dialogue box that opens enter your name, email address and password.
If you’re using Outlook 2007 click “Next” and Outlook will go on-line and set itself up.
If you’re using an older version of Outlook you will need to manually enter the details in my first post, so let us know what you see.
Open outlook, click on tools, then click on E mail accounts. a new window will open, click on the Add new E mail account button then click next then click on the POP 3 then click next
then fill in the form using the settings provided to you by your e mail server…and from tachograph
any problems I can give you help tommorow, but I am off out in a few minutes
Thanks guys, I’ll try to set it up tomorrow when I am not so tired
Hi ROG, sorry if this sounds an obvious question but are you trying to use ‘outlook’ or ‘outlook express’?. Both come from Microsoft and look similar - outlook is usually included with office, outlook express is normally free.
If you could open ‘outlook’ then select help then about and let us know the program and version number we can probably give you more speciffic advice.
I’m also not quite sure about your question about transfering contacts. Does this mean you have contacts in ntl webmail, accessed via www.ntlworld.com or similar that you want to transfer to outlook?
PM or post tomorrow and I’ll be glad to help. I am currently using NTL from outlook.
blanik:
Hi ROG, sorry if this sounds an obvious question but are you trying to use ‘outlook’ or ‘outlook express’?. Both come from Microsoft and look similar - outlook is usually included with office, outlook express is normally free.If you could open ‘outlook’ then select help then about and let us know the program and version number we can probably give you more speciffic advice.
I’m also not quite sure about your question about transfering contacts. Does this mean you have contacts in ntl webmail, accessed via www.ntlworld.com or similar that you want to transfer to outlook?
PM or post tomorrow and I’ll be glad to help. I am currently using NTL from outlook.
By contacts, I meant e-mail addresses of my contacts & friends etc (I have got some - must have - I think).
I have got microsoft office 2000.
Rog you would be far better using a web based e-mail client like Hotmail,Yahoo or something.
If at present your e-mail is rog@ntlworld.com SAY and next year you decide to change to another provider say btinterent your e-mail address with ntl would become null and void.
Set up a Hotmail account and you can access it from any computer anywhere in the world without the hassle of worrying about changing from one isp to another.
I would give you the link to Hotmail but im not sure if these people would allow such a link so just Google it.
jammymutt2:
Rog you would be far better using a web based e-mail client like Hotmail,Yahoo or something.
Gmail does web based and pop3 (for Outlook/Outlook Express) for FREE. Its owned by Google so likely to be around for a while too.
You never need to delete an email from your web mail server as it can contain 6243 MB.
This should leave you with a historical record for years to come.
It can also be set up to read and send mail from your current provider.
Well I agree that a web based email is best but not so sure about Hotmail, unless it’s changed since the last time I looked Hotmail doesn’t support pop3 or mail forwarding unless you pay for it.
I would however recommend Google Mail, Google Mail supports pop3 which means you can download the mail with Outlook and still have a copy of the mail left on the server, there’s also a whole bunh of other features.
I’ve been using Google Mail since it first started when it was Gmail and have always spoken highly of it and have no reason not to now, if it’s webmail you want I would definitely suggest looking at Google, with it’s fast and reliable servers and large storage it takes some beating.
edit: The Gmail that ossie is referring to is now called Google Mail, unforunately as far as I know they dropped the Gmail name.
tachograph:
The Gmail that ossie is referring to is now called Google Mail, unforunately as far as I know they dropped the Gmail name.
What actually happened is that Google has had to change the name of its Gmail service to Googlemail following a trademark dispute but only in the UK.
You can still use Gmail even though you signed up in the UK to Googlemail.
e.g. you could have emails sent to trucknet@gmail.com they both end up in the same place!
Hope this all made sense…
ossie:
tachograph:
The Gmail that ossie is referring to is now called Google Mail, unforunately as far as I know they dropped the Gmail name.What actually happened is that Google has had to change the name of its Gmail service to Googlemail following a trademark dispute but only in the UK.
You can still use Gmail even though you signed up in the UK to Googlemail.
e.g. you could have emails sent to trucknet@gmail.com they both end up in the same place!Hope this all made sense…
It did make sense and thanks for the info 
jammymutt2:
Rog you would be far better using a web based e-mail client like Hotmail,Yahoo or something.If at present your e-mail is rog@ntlworld.com SAY and next year you decide to change to another provider say btinterent your e-mail address with ntl would become null and void.
Set up a Hotmail account and you can access it from any computer anywhere in the world without the hassle of worrying about changing from one isp to another.
I would give you the link to Hotmail but im not sure if these people would allow such a link so just Google it.
I disagree that losing the email address when changing provider is a problem. It actually does you good to change it every so often as you get rid of the spam and it only takes a couple of mins to let everyone know of the change.
ROG, I know my way round Outlook Express very well, but not sure if it’s the same layout as the one you have - I imagine it probably is so I’ll give it a go :
In Outlook go to
TOOLS
ACCOUNTS
ADD
MAIL
Type in what you want your name to display as
NEXT
Type in your ntl address, eg. roger.smith@ntlworld.com
NEXT
Leave ‘my incoming mail server is POP3’
Your incoming mail server address is pop.ntlworld.com
Your outgoing mail server is smtp.ntlworld.com
Your Account name is whatever the first bit of your email address is, eg. roger.smith
Your password is whatever ntl have given you or what you’ve chosen
Leave ‘log-on using Secure Password Authentication’ unchecked
FINISH
That’s it, you’re done! Send an email to yourself in Outlook to check it works.
Rob i have 3 hotmail accounts one for family and friends that very few people know the address of, one used for spam I.E. companies that i think will just send me crap when i register on their site and another one i just use for storage as you get 2gb of free storage.
jammymutt:
Rob i have 3 hotmail accounts one for family and friends that very few people know the address of, one used for spam I.E. companies that i think will just send me crap when i register on their site and another one i just use for storage as you get 2gb of free storage.
Yes but hotmail doesn’t allow pop3 forwarding and also they block receiving big files and won’t accept mail from https domains too. Trust me I know. 
Rob K:
ROG, I know my way round Outlook Express very well, but not sure if it’s the same layout as the one you have - I imagine it probably is so I’ll give it a go :In Outlook go to
TOOLS
ACCOUNTS
ADD
Type in what you want your name to display as
NEXT
Type in your ntl address, eg. roger.smith@ntlworld.com
NEXT
Leave ‘my incoming mail server is POP3’
Your incoming mail server address is pop.ntlworld.com
Your outgoing mail server is smtp.ntlworld.com
Your Account name is whatever the first bit of your email address is, eg. roger.smith
Your password is whatever ntl have given you or what you’ve chosen
Leave ‘log-on using Secure Password Authentication’ unchecked
FINISHThat’s it, you’re done! Send an email to yourself in Outlook to check it works.
Thanks Rob, done all that but can send but not recieve mail 
ROG:
Thanks Rob, done all that but can send but not recieve mail
Hi Rog,
Sending and receiving mail goes through 2 separate protocols, SMTP and POP, so one can work perfectly well and the other fails.
2 things I can think of,
- One of your settings may be wrong, particularly check that the account name is just the first part of your e-mail address. (NTL only need the first part, but other providers need the full email address here!!!)
- The can be a timing conflict with the webmail. Once you have finished reading your mail via www.ntlworld.com you must use the logoff option on the mail screen to tell the NTL server that you have finished, just closing the browser is not enough. Then wait for a bit ( say 15 minutes ) and try Outlook Express.
ROG:
Thanks Rob, done all that but can send but not recieve mail
You’ve missed something then.
Let’s assume your email is roger.smith@ntlworld.com
Click on CREATE MAIL
A new window should open with a compose box and say at the top box 'From: roger.smith@ntlworld.com
Type in roger.smith@ntlworld.com in the ‘To:’ box and anything you want in the subject box and same in the compose area.
Click on SEND. The window should close on its own and in your menu area on the left you should briefly see the ‘Outbox’ line appear with (1) after it. When the mail has been sent that ‘(1)’ will disappear and the mail should appear in your Sent Items folder.
Now click on the ‘Send/Recv’ button and it should pull it back down from the mail server and drop it in your Inbox which will change to Inbox (1).
Give that a whirl and let me know. Also, double check you’ve input the setup setting correctly by going to TOOLS, ACCOUNTS, PROPERTIES, SERVERS.
It should read from top to bottom
POP3
pop.ntlworld.com
smtp.ntlworld.com
roger.smith (or whatever the first half of your email addy is)
[your password]
and the remember password box checked. The log-on using SPA box and the server authentication box should be left unchecked.
Let me know. If it still doesn’t work, fire up MSN Messenger and PM me your hotmail address and I talk you through it on there.
Thanks Rob, I’ll have another crack at it this weekend 