Digicard failure epidemic?

What happens if they are swamped with returned cards and day 15 comes still no card? You cant work cause of their ■■■■ up?

My card was kaput today in a 07 MAN and a 07 DAF,
So my question is will the free replacement only be valid to the original expiry date of
May 2012 and if thats the case should I just apply for a new one because its
only a couple of months away ?

Cheers.

oatcake1967:
My card was kaput today in a 07 MAN and a 07 DAF,
So my question is will the free replacement only be valid to the original expiry date of
May 2012 and if thats the case should I just apply for a new one because its
only a couple of months away ?

Cheers.

New card will only be valid until the original expiry date. To apply for a new one now you will have to say the old one is lost as you cannot get another card that will be valid now as you would have two valid cards. Saying you have lost it will mean £19 for the replacement but you will have to pay that in a couple of months anyway.

Kerbdog:

damion.p:

Coffeeholic:

Kerbdog:
It seems its cards issued between 2007 and 2008. My question is Who is to blame for this debacle. Surely if we were pulled over by VOSA and we had a major problem, the book would be thrown at us

Why? You are no more likely to get an infringement with a faulty card as you are with a working one. The regulations allow for driving when a card is faulty and you still do everything just as you normally do, apart from the need to take a printout at the start and end of the shift, and that won’t in its self cause infringements.

Dont think he means problems with driving with a dodgey card, think he means who is gonna be held accountable for this major problem with the cards and what course of punishment will follow

What Damion.p said right there !!! :smiley:

Ah, got you. I misread this bit of your post.

Coffeeholic:

oatcake1967:
My card was kaput today in a 07 MAN and a 07 DAF,
So my question is will the free replacement only be valid to the original expiry date of
May 2012 and if thats the case should I just apply for a new one because its
only a couple of months away ?

Cheers.

New card will only be valid until the original expiry date. To apply for a new one now you will have to say the old one is lost as you cannot get another card that will be valid now as you would have two valid cards. Saying you have lost it will mean £19 for the replacement but you will have to pay that in a couple of months anyway.

Thanks Guru, I must be extra carefull not to lose my card. :sunglasses:

Winseer:
We are driving 60 plates at our office.

All 2012 expiry cards rejected to the man!
I wonder if it has more to do with 60 plate machines than it does with the cards…

No idea how long it will take to sort all this out, as either the machines have to be re-calibrated which will take some days at least, OR our cards have to be replaced…

2012 card expiries, or 60 plates - What say everyone else? Either or both you think?

I’ve heard of 59 plates and 12 plates working no problem. Anyone else care to elaborate on this?

I’ve got enough printouts to wallpaper the cab in frilly curtain style! :grimacing: :blush:

Mine didn’t work a 10 or 11 plate Scumia with Stoneridge tacho’s, 1 on the new style tacho, 1 on the old style tacho.

shep532:

Winseer:
If the card works in one vehicle, and not another - it cannot be the card at fault, so replacing it is a waste of time.

I’ve got DVD’s that work in a couple of players but not another … isn’t that the same :wink:

If the card doesn’t work, the existing legislation tells you what to do - send it back and drive for 15 days. If a new card arrives and the same happens again - you send it back and now have another 15 days etc. Surely if drivers aren’t sending the cards back they are eating into their 15 days entitlement to drive?

Granted it may be a widespread issue - very possibly something to do with dates and times but until someone announces (and I’m sure it can only be VOSA) what is to be done about it, there is a legal procedure to be followed.

Eating into my 15 days, how can I send it back when down the road? Not like you can stop an artic near any post office in this country, plus a lot of companies don’t like you going off route, wouldn’t like paying you to take a 2hr dinner break if you found a dvla office, might screw your week up if you end up on a reducer if you did etc

Mine will be posted back Saturday and, assuming any company lets me work, I’ll drive until it comes back and if some Vostapo muppet tried to tell me off, there’d be another murdering HGV driver making the papers :imp:

add me to the list :frowning: got in a 61 plate today and it rejected it, was fine yesterday in my usual 56 plate.

I finished work last Thursday and I’m off on my holidays for the next fortnight,I’m on the agency,as I don’t know whether my card is still working alright or not,would it be ok for me to just send my card to the DVLA saying it has been rejected ?

As I don’t wont to start back in a couple of weeks only to find my card really is rejected.
Cheers.

Winseer:
Summary so far seems to be 60 & 61 plates don’t work.

I don’t know if this is just on Mercs or if that includes Dafs and other tractors as well.

Are both Stonebridge and Siemens card devices affected?

We seem to be all agreed that it is only affecting cards with an expiry later this year.

NOT AFFECTED SO FAR are:-

12 plates, 59 plates (58 and lower too?)
Cards already renewed in the last 12 months.
Cards that don’t expire until 2013.

If anyone can add some facts to this list, now’s the time. I reckon this will take at least a week to sort out as if involves a recall of either tractor units to have the faulty card reader replaced/repaired and/or our digicards being replaced, which I believe involves us all sending the old card back to swansea before getting a replacement.

I would imagine such a replacement would have it’s charge waived by DVLA as a show of good faith for this monumental ■■■■-up! :frowning: :frowning:

yes, the old paper cards, they are not affected at all… happy days…

limeyphil:
why do people take their card out everyday?
mine stayed in for 6 months, apart from the times vosa took it out.
when i first read about digi cards, the dvla advised people not to keep taking them out, as they will go wrong.
it’s bound to go wrong if you wear it out.

because i drive a different truck everyday if they are designed for 5 years they should last 5 years end of :exclamation:

war1974:

limeyphil:
why do people take their card out everyday?
mine stayed in for 6 months, apart from the times vosa took it out.
when i first read about digi cards, the dvla advised people not to keep taking them out, as they will go wrong.
it’s bound to go wrong if you wear it out.

because i drive a different truck everyday if they are designed for 5 years they should last 5 years end of :exclamation:

why won’t they let you keep the same one? are they all knackered?

limeyphil:

war1974:

limeyphil:
why do people take their card out everyday?
mine stayed in for 6 months, apart from the times vosa took it out.
when i first read about digi cards, the dvla advised people not to keep taking them out, as they will go wrong.
it’s bound to go wrong if you wear it out.

because i drive a different truck everyday if they are designed for 5 years they should last 5 years end of :exclamation:

why won’t they let you keep the same one? are they all knackered?

Excuse me Mr Tescos, the agency wants me to go to Morrisons tommorow, is it ok if I take your unit so I can leave my digi card in all the time? :unamused:

Bobtail:
My Digicard stopped working Saturday morning. Came up invalid card in 2 seperate trucks, then about 3 hours later, I got it to work in a third. This morning it failed to work again. I then had a driver approach me with tacho troubles, his card wouldn’t work. He said about a dozen drivers at his company have the problem this morning, and asking at random at a local dealer, they said one of their customers had seven cards u/s today. It’s not the VU as both Stoneridge and Siemens reject them, but it does seem card age related as a colleague has a 2011 issued card which is fine. Anyone else having problems today - looks like DVLA will be busy

Had that too and changed it.A ■■■■■■■ a Till told me now to put a clear Gappa tape over the Reader but it hasnt,so i washed it with Soap water and it works again after it failed few Month after i got them.Think its the sweating Fingers which gives a Film of Fat over it

limeyphil:

war1974:

limeyphil:
why do people take their card out everyday?
mine stayed in for 6 months, apart from the times vosa took it out.
when i first read about digi cards, the dvla advised people not to keep taking them out, as they will go wrong.
it’s bound to go wrong if you wear it out.

because i drive a different truck everyday if they are designed for 5 years they should last 5 years end of :exclamation:

why won’t they let you keep the same one? are they all knackered?

depends on the job what vehicles are out which company i am at either way it should do what it says which is 5 years!

limeyphil:

war1974:

limeyphil:
why do people take their card out everyday?
mine stayed in for 6 months, apart from the times vosa took it out.
when i first read about digi cards, the dvla advised people not to keep taking them out, as they will go wrong.
it’s bound to go wrong if you wear it out.

because i drive a different truck everyday if they are designed for 5 years they should last 5 years end of :exclamation:

why won’t they let you keep the same one? are they all knackered?

In my case we have what ever is available, the one we drove last night will be in Dublin tonight so it will be a different one again. My card also gets swapped from slot 1 to slot 2 midway through each shift so is in and out of the machine a lot and no problem with the card.

Davey Driver:

limeyphil:

war1974:

limeyphil:
why do people take their card out everyday?
mine stayed in for 6 months, apart from the times vosa took it out.
when i first read about digi cards, the dvla advised people not to keep taking them out, as they will go wrong.
it’s bound to go wrong if you wear it out.

because i drive a different truck everyday if they are designed for 5 years they should last 5 years end of :exclamation:

why won’t they let you keep the same one? are they all knackered?

Excuse me Mr Tescos, the agency wants me to go to Morrisons tommorow, is it ok if I take your unit so I can leave my digi card in all the time? :unamused:

sorry, i don’t get it. why do you have to change lorries, just because you’re going to morrisons?
and who’s mr tescos?

OK heres a copy of the Official VOSA email sent to a friend who runs a tachograph analysis Company

Subject: “ERROR CODE 48” “CARD ERROR” “CARD NOT VALID” “CARD EXPIRED”

Since 25 March 2012 some operators may be experiencing a problem with their
digital driver cards giving the following error message.

“ERROR CODE 48” “CARD ERROR” “CARD NOT VALID” “CARD EXPIRED”

DVLA have issued the following advice to drivers:

If your card is faulty you will need to return it with a completed
application form D777B to DVLA who will issue a new card. You will need to
apply within seven calendar days for a replacement. Application forms are
downloadable from the Business Link website businesslink.gov.uk/
, or available from DVLA (tel. 0300 790 6109), DVLA Local Offices and VOSA
Testing Stations. Where possible try the card in a different vehicle unit
(VU) to double check that the card is faulty. If you do not return the
faulty card, the DVLA will have to treat the card as lost or stolen and
charge the relevant fee. Please be aware you can drive without the lost,
stolen or damaged card for a maximum of 15 calendar days. You can drive for
longer in order for the vehicle to return to its premises provided you
produce two printouts - one for the beginning of the journey and one for the
end.

Drivers are advised to take manual printouts from the Tachograph Head and
ensure they have a sufficient supply of print rolls.

For further information please call the Digital Tachograph Enquiry Line 0300
790 6109 and press option 1.

So there you have it, VOSA’s official stance on it :slight_smile:

I think Limeyphils in the pub garden already

switchlogic:
I think Limeyphils in the pub garden already

And why not in such glorious weather :smiley: