Hiya,
Having just come of off AOL Broadband, I seem to remember that solution as being in their FAQ in the keyword help files. But they should have told you to check that before. Their so-called help desk is precisely why I left AOL, they cancelled my service without my telling them to. The only thing I will miss about leaving AOL is AOL Communicator, their Email client. Dead easy to use and a brilliant spam filter. You can use it for all your other email account. Thats a free download. keyword AOL Communicator (I think)
These links may be of use to you. One is a Broadband speed tester and the other is a tool for tweaking your broadband for faster results. vantage.pwp.blueyonder.co.uk/v2/v2.htm cybertweak.co.uk/
Both free downloads.
Good luck.
I had the same problem with telephone cables when I first got my broadband modem. I had to cut away ‘miles’ of extention leads. Also I had a three way jack plug, and had to lose that, then get a digital landline phone, so that I had one cable only leading from my landline socket. Actually I still have a small extention lead, and broadband has permited this … otherwise, I would be typing this from the coat rack in the hallway
I had the same problem with AOL about extension leads being too long so had to send it back . Since then I have upgraded my PC to a HP t770 which as a wireless thingy on it (Not an expert in PC lingo) which I’m told could help me out by using a wireless modem. So can anybody help with any advice in none PC lingo please.
I went over to broadband with AOL about six weeks ago and have since had nothing but trouble either logging on to the net or staying connected
But at last after hours of talking to the helpline both online and on the phone I think its sorted.
Ever since it has been installed I kept on getting INIT package not acknowledged as an error code with this it would log off
Sometimes as much as every two minutes
I tried everything they suggested, this included several uninstall and reinstall procedures,replacing the filters,renewing the extension lead,waiting for nearly two weeks for a new disc to arrive in case there was a problem with the old one.
Yesterday was the final straw, having spent nearly an hour trying to log on and not getting anywhere
One last attempt proved successfull and I went straight on to the helpline getting ready to tell them where I was going to put their setup…and the operator tells me that they have sent an e-mail with the possible answers to the problem
There was about twenty different possible causes on this e-mail but the one right at the top was…
Make sure the extension lead is no more than ten metres long.
My extension lead was fifteen metres long
So another trip to the shop for a shorter lead…five metres to be on the safe side!!!
Have been logged on all afternoon now without a problem [fingers crossed] trouble is not been able to browse much been to busy moving half the house round so as to get the computer near the extension lead
Question is, this was obviously a pre prepared e-mail so the problems are known to them, why did it take so long for them to give me the info I needed■■?
. Since then I have upgraded my PC to a HP t770 which as a wireless thingy on it (Not an expert in PC lingo) which I’m told could help me out by using a wireless modem. So can anybody help with any advice in none PC lingo please.
