Lewman:
Wheel Nut:
fingers:
what are you looking to get into . joe bloggs transport with 5 trucks or eddie wincantons with hundreds of trucks all over the place.
the main thing to remember about being a traffic planner is, if you need a job doing urgent the next driver you see or speak to is the fleets no1 driver. the ability to bs your customers when there load doesn’t arrive on time (blow out normally works) and just about read a map.
best of luck jon
I had 30 drivers and only one was really against me, but I found that telling the drivers and the customer the truth makes things a lot easier, the worst things you can do is ignore the problem hoping it will go away, an irate customer will appreciate a bad news phone call at 8am rather than at 16.55.
ive been doing control in the rescue & recovery industry now for about 6 n half years, its a bit simliar to what your wanting to do, as i have to plan my workload etc. but i agree with wheelnut, honesty to the customer/drivers helps alot.
Part of the fun when driving was when I arrived at an irate customer, he would tell me I had had a puncture, breakdown, accident or some other ■■■■. I generally walked around the truck with him and said no, no problems, they would have told you that because I didn’t get given the job till 3 hours ago 
I used reverse psychology, if you are honest 90% of the time, then the 10% when you are lying, they still believe you!